Cash and Trade Processing Representative

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Join Citi's Transaction Services team as a Cash and Trade Processing Representative, where you will play a key role in delivering accurate and timely processing of domestic payments, remittances, and trade transactions. This is an entry-level opportunity to build a meaningful career in financial operations at one of the world's leading global banks, working within a team that supports critical cash management and payment functions.

Responsibilities

• Process interbank remittances and domestic payment and return payment transactions accurately and within required timelines.
• Handle tax payment processing and ensure all transactions comply with applicable procedures and controls.
• Coordinate cash management activities including check processing, return items, and lockbox operations to support daily transaction flow.
• Resolve pending items and conduct offline investigations to address customer and non-customer service inquiries effectively.
• Perform sanction screening disposition and apply required compliance checks to minimize operational risk and financial exposure.
• Support User Acceptance Testing (UAT) and production testing cycles, providing structured feedback on outcomes and project-related activities.
• Assist management with administrative functions and contribute to operational project needs as required by the team.

Required Qualifications & Skills

• 2 to 4 years of experience in cash management processing, payment operations, or transaction services.
• Ability to process interbank remittances, domestic payments, and financial transactions with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Office applications, including strong data entry skills to support high-volume processing environments.
• Clear and effective verbal and written communication skills to manage inquiries and coordinate across teams.
• Ability to work independently and perform consistently under high-pressure, time-sensitive conditions.
• Chinese typing and English typing proficiency at a minimum of 45 characters per minute.
• Bachelor's degree or equivalent practical experience.

Beneficial Skills & Qualifications

• Familiarity with compliance controls, sanction screening processes, or regulatory requirements within a financial services environment.
• Prior exposure to UAT or production testing cycles within an operations or banking context.
• Experience supporting management with administrative or coordination functions within a team-based environment.

What We Offer

At Citi, you will be part of a collaborative, performance-driven team that values contribution at every level. This role offers a strong foundation for building a long-term career in financial operations, with access to hands-on learning, structured development, and meaningful day-to-day impact.

• A structured entry point into global financial operations, with clear exposure to cash management, payment processing, and transaction services.
• On-the-job learning and development through direct involvement in live processing environments, testing cycles, and compliance activities.
• A collaborative team environment where knowledge-sharing and teamwork are central to how work gets done.
• Access to Citi's global platform, giving you visibility into large-scale financial operations and the opportunity to grow your expertise over time.
• A stable, onsite working environment with the resources and infrastructure of one of the world's leading financial institutions.
• Wellbeing and financial benefits in line with local market standards.

Apply today to bring your payment processing expertise to a team where your accuracy, reliability, and drive to deliver will make a direct impact.

加入花旗交易服務團隊，擔任現金及交易處理專員，您將在國內付款、匯款及貿易交易的準確及時處理中扮演重要角色。這是一個在金融運營領域建立長遠職業生涯的入門機會，您將在支援關鍵現金管理及付款職能的團隊中，於全球頂尖銀行之一展開您的事業。

工作職責

• 準確處理銀行間匯款及國內付款與退款交易，並在規定時限內完成。
• 處理稅款付款，並確保所有交易符合相關程序及管控要求。
• 協調現金管理相關工作，包括支票處理、退票及鎖箱操作，以支援日常交易流程。
• 跟進待處理事項並進行離線調查，有效回應客戶及非客戶的服務查詢。
• 執行制裁篩查處置，並落實所需的合規審查，以降低操作風險及財務損失。
• 支援用戶驗收測試（UAT）及生產環境測試週期，提供結構化的測試結果反饋及項目相關意見。
• 協助管理層處理行政事務，並按團隊需要參與運營項目工作。

必要資歷及技能

• 具備2至4年現金管理處理、付款運營或交易服務相關工作經驗。
• 能夠以高度準確性及細心態度處理銀行間匯款、國內付款及金融交易。
• 熟練使用Microsoft Office應用程式，並具備良好的資料輸入技能，能應對高量處理環境。
• 具備清晰有效的中英文口頭及書面溝通能力，能處理查詢並跨團隊協調。
• 能夠獨立工作，在高壓及時限緊迫的環境下保持穩定表現。
• 中文及英文打字速度達每分鐘最少45個字元。
• 具備學士學位或同等實務經驗。

加分資歷及技能

• 熟悉金融服務環境中的合規管控、制裁篩查流程或監管要求。
• 曾參與運營或銀行業務背景下的UAT或生產環境測試週期。
• 具備在團隊環境中協助管理層處理行政或協調職能的相關經驗。

我們提供

在花旗，您將成為一個協作、績效導向團隊的一員，團隊重視每個層級的貢獻。此職位為金融運營領域的長遠職業發展奠定堅實基礎，讓您獲得實踐學習機會、系統化培訓，並在日常工作中產生實質影響。

• 進入全球金融運營的結構化起點，直接接觸現金管理、付款處理及交易服務。
• 通過參與實時處理環境、測試週期及合規工作，獲得在職學習及發展機會。
• 以知識共享及團隊合作為核心的協作工作環境。
• 藉助花旗的全球平台，獲得大規模金融運營的視野，並有機會持續提升專業能力。
• 穩定的駐場工作環境，配備全球頂尖金融機構的完善資源及基礎設施。
• 符合本地市場標準的員工福利及財務保障。

立即申請，將您的付款處理專業知識帶到一個重視您的準確度、可靠性及交付能力的團隊，發揮直接而實質的影響力。

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.