Real Estate and Workplace Services Lead

At AIG, we protect our clients against uncertainty and risk and provide the confidence for tomorrow’s opportunities. Join us as Real Estate and Workplace Services Lead to grow your skills and experience as a valued member of the team.

Make your mark in Corporate Real Estate & Business Services

Corporate Real Estate & Business Services is a global team that manages our vast corporate real estate portfolio. It also has responsibility for corporate security, business continuity / resiliency, and business services such as facilities management. The team takes an innovative approach to supporting day-to-day operations and fostering a dynamic workplace, while driving commercial and operational efficiencies.

The Real Estate and Workplace Services Team Lead will guide and manage daily operations in the most effective way. Currently, the operation includes three offices with approximately 500 employees distributed among them. Responsibility includes managing all activities related to building maintenance, security, supply of materials and equipment, management of outsourced contracts, and management of infrastructure and physical space projects. This includes both owned and leased properties.

In addition, The Real Estate and Workplace Services Team Lead will be responsible for maintaining relationships with suppliers, partners, and other service providers, ensuring that all contracted services are delivered according to quality standards and within budget.

How you will create an impact

• Manage the company's corporate real estate portfolio and provide associated workplace services.
• Real Estate Services: Ensure the professional management of AIG-owned and leased properties and facilities, supporting health, safety, and ergonomics; managing projects and relocations as needed; planning workspace utilization; and overseeing critical infrastructure.
• Controls: Plan and oversee budgets and related cost development. Proactively identify and implement cost-saving opportunities.
• Third-Party Management: Ensure compliance with the third-party governance process within the area of responsibility. Provide oversight and specialized expertise across the organization regarding policies, support tools, roles and responsibilities, and annual risk assessments.
• Corporate Services: Manage a portfolio of services including audiovisual equipment, document management, records management, fleet management, mail distribution, reception services, mobile telephony, and more.
• Health, Safety, and Environment: Support the Human Resources department in reviewing health, safety, and environmental policies to ensure compliance. Deliver periodic health and safety training to local staff. Promote sustainability initiatives benefiting the environment in areas such as energy, waste, emissions, digitalization, and related areas.
• Security Services: Ensure compliance with standards related to access control systems and CCTV.
• Business Continuity Services: Ensure compliance with all global requirements related to Business Continuity Planning (BCP), Disaster Recovery, and Incident Management Teams, including all required documentation, training, and mandatory simulation exercises.
• Ensure services are delivered professionally and expertly within the country and that AIG internal guidelines, standards, and policies are followed.
• Lead a team of motivated and committed colleagues to achieve optimal performance and independent thinking, aligned with AIG values.
• Provide professional operational services for the home country.

What you’ll need to succeed

• Bachelor’s degree required; preferably in Civil Engineering, Real Estate, or related fields.
• A minimum of 5 years of experience in similar facilities management positions (experience from any industry is acceptable).
• Advanced English language level, or at least intermediate proficiency (participates in meetings with other countries), including speaking, reading, and writing fluency.
• Advanced Excel, including pivot tables and macros.

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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