Sales Team Manager

Company:

Description:

We are seeking a Sales Team Manager to lead a Leeds-based team of Enterprise Sales Advisors responsible for meeting clients’ commercial insurance needs. Our clients typically range from sole proprietors through to SMEs.

In this role, you will oversee day-to-day performance and workflow, while contributing to strategic decision-making and driving growth across the team. You’ll support the placement of new business using your knowledge of the insurance market and will ensure the team operates in line with internal audit requirements and FCA guidelines, working with a specialist approved panel of insurers.

What can you expect?

• A team that strives to deliver best practice, market-leading service and solutions, with a strong focus on client service excellence

• Opportunities to build and maintain excellent rapport with clients, providers, and colleagues across Marsh

• Excellent training and development, with ongoing career opportunities

We will rely on you to:

• Conduct meaningful 1-to-1s with Sales Advisors, including coaching, development plans, and performance improvement; performance managing where necessary

• Establish productive, professional relationships with key internal stakeholders

• Communicate with and work alongside affinity partners

• Use daily MI to drive performance and identify opportunities to improve results and processes

• Maintain a proactive approach to sales and pipeline management, ensuring accurate forecasting and execution

• Inspire and lead the team to meet and exceed sales targets

• Create a high-energy environment through engagement, team meetings, buzz sessions, and incentives

• Complete and maintain weekly/monthly trackers, dashboards, and reporting; take accountability for team performance

• Maintain up-to-date knowledge of products, processes, insurance best practices, and competitor activity

• Communicate and implement updates/changes and new initiatives with a positive, supportive leadership style

• Contribute positively to the wider team and overall success of the company

What you need to have:

• Proven experience in Sales Team Management

• Experience contributing to strategic decision-making and driving growth within a team

• Experience setting performance standards, conducting reviews, and providing coaching and development

What makes you stand out:

• Dynamic, with previous client-facing experience

• Ability to remain calm under pressure and work flexibly when required

• Cert CII qualified (working towards ACII desirable)