Regional Development Manager (Miri)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Principal Duties & Responsibilities:   

1. Agency Performance & Business Growth 

• Drive business performance , focusing on key indicators such as APE, recruitment, active agents, productivity, and case count. 

• Monitor branch and agency performance regularly, identify gaps, and work with Agency Managers on improvement plans. 

• Guide agencies in executing regional and company-driven initiatives to improve sales momentum and agent activity. 

• Track progress against targets and provide timely updates to Assistant Director of Agency. 

2. Field Leadership & Agency Support 

• Act as the primary development and support contact for Agency Managers and Unit Managers within assigned branches. 

• Conduct regular agency visits, engagement sessions, and performance discussions. 

• Support Agency Managers in people management matters such as agent engagement, activity discipline, and team motivation. 

• Reinforce company direction, campaigns, and key messages consistently across branches. 

3. Recruitment & Talent Pipeline Development 

• Support agency recruitment efforts, including activation of new agents and strengthening onboarding effectiveness. 

• Identify and support potential future leaders within agencies (e.g. UM pipeline). 

• Work with Agency Managers to improve agent retention and productivity in early career stages. 

4. Leadership Development & Coaching 

• Support development of Unit Managers (UM1/UM2) through coaching conversations, performance reviews, and structured interventions. 

• Reinforce leadership behaviours, sales discipline, and talent grooming within agencies. 

• Collaborate with Assistant Director of Agency on leadership readiness, promotions, and succession planning. 

5. Coordination, Reporting & Governance Support 

• Prepare concise performance summaries, concerns, and recommendations for Assistant Director of Agency. 

• Support agency governance matters such as promotions, contests, and recognition alignment (as guided). 

• Ensure accurate dissemination of information related to campaigns, recognition criteria, and agency initiatives. 

• Maintain professional and compliant communication with agencies at all times. 

Job Specification:    

Qualifications 

• Bachelor’s degree in a relevant discipline. 

Experience 

• Strong background in agency distribution / sales‑driven environments.  

• Strong field leadership and people management skills 

• Good business acumen with ability to interpret agency performance data 

• Effective communication and stakeholder engagement skills 

• Coaching and development mindset 

• Ability to manage multiple branches and priorities concurrently 

• High level of ownership, accountability, and follow-through 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.