Director, Mobility & Executive Concierge Solutions Engineering
We are seeking an experienced and visionary Director of Mobility & Executive Concierge Solutions Engineering to lead the strategy, architecture, and engineering of Vanguard’s mobile technology platform. This role owns two connected mandates: driving Vanguard’s mobile device capabilities at enterprise scale (iOS/iPadOS, Android, and tablet platforms managed through Microsoft Intune and Workspace ONE), and engineering the technology solutions that deliver a friction-free experience for senior executives who depend on iPads and mobile devices to lead the firm. The ideal candidate pairs deep modern-management and automation expertise with the architectural and product vision to design seamless, secure, executive-grade mobile solutions — all within a highly regulated, production-grade environment.
In this role, you will:
- Define and own the multi-year strategy and engineering roadmap for Vanguard’s mobile platform — iPhone, iPad, and Android — including modern management, security baselines, and a seamless user experience.
- Engineer and advance mobile device capabilities: zero-touch provisioning, app lifecycle and configuration management, BYOD, Conditional Access, and zero-trust controls that protect the firm without burdening the user.
- Design and develop the technology solutions that make the executive experience frictionless — automated configuration, integration, and self-healing capabilities that eliminate friction from how executives use iPads and mobile devices.
- Architect and govern Mobile Device / Unified Endpoint Management (MDM/UEM) platforms — Microsoft Intune and Workspace ONE — ensuring compliance, resiliency, and a consistent experience across the mobile fleet.
- Partner with Cybersecurity, Identity, and Risk to deliver secure-by-design mobile and executive solutions that meet regulatory and audit requirements while preserving a frictionless experience.
- Drive automation and “infrastructure-as-code” practices across the mobile estate to scale capability delivery and reduce manual engineering effort.
- Instrument the platform with telemetry, Digital Employee Experience (DEX) tooling, and fleet-health analytics so experience quality is engineered and measured, not assumed.
- Govern high-risk change (OS upgrades, security baselines, major platform shifts) with disciplined, evidence-based controls that balance modernization velocity with stability.
- Evaluate emerging mobile and endpoint technologies and incorporate them strategically into the workplace technology stack.
- Lead, develop, and mentor a team of managers and engineers; build platform leaders, succession depth, and a culture of engineering ownership, reliability, and excellence.
- Serve as a senior point of partnership and influence with executive stakeholders — communicating roadmap, technical risk, and investment needs in clear, business terms.
What it takes:
- Proven experience leading technical engineering teams at scale in mobility, endpoint, or workplace technology domains within a large, regulated enterprise.
- Deep, hands-on engineering expertise in modern mobile management — iOS/iPadOS and Android — using Microsoft Intune and/or VMware/Omnissa Workspace ONE.
- Demonstrated track record architecting and delivering mobile technology solutions for high-visibility or executive user populations, with measurable improvements in experience and reliability.
- Strong command of mobile security and identity engineering: Conditional Access, zero-trust principles, app protection, device compliance, and Microsoft Entra (Azure AD).
- Hands-on background in automation and scripting (PowerShell, Graph API) and modern engineering practices.
- Experience governing change, risk, and resiliency in a production-grade, audit-sensitive environment.
- Excellent executive communication, stakeholder management, and people-leadership skills.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience).
Preferred Skills:
- Experience engineering technology solutions for C-suite or board-level user populations, including travel-ready and event/briefing-center mobile capabilities.
- Familiarity with the broader Microsoft 365 ecosystem (Teams, Exchange Online, SharePoint) and how mobile integrates into the modern workplace.
- Advanced automation, API integration, and tooling skills to streamline provisioning, compliance, and reporting.
- Knowledge of mobile telemetry, DEX platforms, and fleet-health analytics.
- Experience in financial services or another highly regulated industry.
- Relevant certifications (e.g., Microsoft 365 Certified, Apple Deployment/Device Management) are a plus.
About Vanguard & Our Team:
Vanguard is an industry leader with a mission to give clients the best chance for investment success. Our Workplace Engineering team enables our 18,000+ global crew members to work with cutting-edge technology — securely, reliably, and effortlessly. This role is central to engineering the mobile platform our leaders rely on every day.
What We Offer:
- The opportunity to architect and engineer a premium, enterprise-wide mobile platform from the front.
- A collaborative, mission-driven culture grounded in integrity, client focus, and inclusion.
- Professional development, competitive compensation and bonus, and comprehensive benefits.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.