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Apply as Bankar za transakcijsko
General Information
Job ID 33953 Company UniCredit Bank Mostar Country Bosnia and Herzegovina City MOSTAR Job Type Graduates / Juniors and graduate program Functional area Retail Banking Sales Working time model Full-time Type of contract Full-time Contracttest
What you'll be doing
As Teller you: - deal most frequently with customers of the bank working on their accounts, dealing with payments and managing the use of vaults and safe deposit boxes - promote the banks products and services - provide information about the customers personal accounts and related transfers, deposits, savings etc. - order bank cards and checks for the customers, receive and balance cash and checks - ensure compliance with internal policies.What you'll need to succeed
Be able to run and execute cash and non-cash procedures in a branch in order to provide the client with the service needed Be able to: - review a document / contract (e.g. check signature) - scan it - store it in the proper way Be able to use front-office applications during sales and post-sales moments with enterprises (e.g. mortgages disbursement..) Be able to use front-office applications during sales and post-sales moments (e.g. current account opening, cards issuing..) Knowledge of different current accounts, debit cards and credit cards to offer proper solutions to customer needs Be able to use tools that manage interactions with customers such as technical support, customer services, after-sales support and direct communication Be able to manage communication with customers to ensure a consistent and satisfactory customer experience, be able to understand their potential needs or problems and to find the best fitting solution Be able to sell products to the clients "face to face" Be able to plan in the short-medium term and execute activities aiming to acquire new customers, by identifying commercial attraction vehicles Be able to show empathy in order to prevent any kind of symbolic violence and isolation and to guarantee a considerate attention to everyone. It should include a capacity to understand various verbal and non-verbal communication of sentiment and feelingAbout UniCredit Group
UniCredit is a pan-European leading commercial bank providing best-in-class solutions and services across Italy, Germany, Austria, and Central and Eastern Europe. Our Vision is to be the Bank for Europe's Future. Our Purpose is to Empower Communities to Progress, delivering the best-in-class products and services for all stakeholders, unleashing the potential of our people and our clients across Europe. We serve over 20 million clients, supported by three Group product factories — Corporate, Individual and Payment Solutions — that ensure best-in-class expertise and scalable solutions across all markets. Our integrated model combines local proximity, deep client understanding and Group-wide capabilities, enabling seamless service and outstanding client experience. Digitalisation, operational excellence and a strong commitment to ESG principles underpin our journey, helping us deliver sustainable long-term value for clients, communities, employees and shareholders. Our shared Culture unites our people across all countries, empowering teamwork, driven execution and ambition through Ownership, Integrity and Caring. Apply Apply Go Back Share this job: Share- X