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Job Overview
The Implementation Manager/ Project Manager is expected to manage highly complex and time-sensitive client implementations/ projects covering cash management and trade products.
- The Implementation Manager/ Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism.
- Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
- Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
- Act as the primary interface to client, while coordinating all internal and external project related activities.
- Support Sales effort by participating as a part of the deal team to prepare client pitches.
- Comply with all audits, regulatory and compliance directives.
- Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
- Continuously seek to identify opportunities for efficiency and control improvements in the process and implement such improvements whenever possible.
- The candidate is expected to manage a portfolio of projects for Japan based Corporate and Institutional clients.
Qualifications
- 10+ years of client management, implementation/ project management experience is good to have.
- Since the candidate will be interacting with the Japan based Corporate and Institutional client, proficiency of Japanese Language is highly desirable.
- In-depth knowledge and experience with cash/trade products and business processes.
- Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
- Project Management certification (i.e., Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage.
Education
- Bachelor's/University degree or equivalent experience
- Master's degree is good to have.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required
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Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Program Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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