Purpose

To manage and lead the assigned Engineering underwriting line of business for Singapore. The role is responsible for developing and executing underwriting strategy, delivering profitable portfolio performance, acting as a senior referral point for complex underwriting decisions, and building strong broker, customer, and internal stakeholder relationships.

Key Accountabilities

Underwriting Management

• Manage the selection, denial, acceptance, and renewal of Engineering business in line with underwriting appetite and delegated authority.
• Underwrite and analyze new and renewal business within delegated authority levels.
• Act as a senior referral point for underwriting decisions requiring empowerment at this level.
• Demonstrate specialized and advanced technical knowledge in Engineering insurance.
• Administer and monitor underwriting rules, guidelines, insurance laws and regulations, and rating manual rules.
• Ensure consistency and adherence to underwriting standards across the Engineering portfolio.

Portfolio Strategy and Performance

• Lead the development of the underwriting strategy for the Engineering line of business and oversee execution to deliver required portfolio performance.
• Identify opportunities and risks using data, market insights, distribution dynamics, and portfolio analysis.
• Recommend and implement action plans after reviewing agency books of business, profit/growth results, and emerging trends.
• Establish and agree key performance targets and financial budgets to optimize business performance in line with agreed objectives.
• Review themes from complex analysis conducted by others and make informed, authoritative technical recommendations to improve business performance in the medium and longer term.
• Contribute to the business strategy within own area, aligning Engineering underwriting strategy with wider business goals.

Governance, Risk and Process Improvement

• Educate and influence senior colleagues on relevant policies and governance processes to ensure the business is not exposed to undue risk.
• Develop processes and review policies relevant to Engineering underwriting to ensure alignment with strategic business objectives.
• Assure the development and implementation of policies, procedures, and standards to produce profitable underwriting results.
• Lead the implementation of complex projects, typically as part of major change or business improvement initiatives involving multidisciplinary teams and timescales in excess of one year that impact underwriting.
• Improve underwriting processes and efficiency for the Engineering line of business.
• Oversee the design and implementation of rating tools and methodologies that deliver value to customers while remaining commercially viable for the organization.

Distribution, Customer and Stakeholder Management

• Develop and maintain distribution relationships in support of business retention and acquisition.
• Work with customers, agents, and brokers where appropriate to determine insurance-related needs and provide solutions.
• Support the organization’s sales culture by acting as a help point for agents, brokers, and customers.
• Manage relationships with key internal stakeholders to identify opportunities for service improvement, commercial viability, and customer satisfaction.
• Participate in leadership team meetings of the assigned area to provide specialist guidance and enable the implementation of policy, projects, and change initiatives.
• Participate in global or regional underwriting proposition communities to share best practice and continue meeting customer needs.

People Leadership and Capability Development

• Lead, manage, and develop underwriters within the assigned Engineering line of business.
• Oversee development plans for underwriters across the area of business to ensure the capability exists to drive business results.
• Build underwriting talent and ensure the organization remains sustainable and fit for the future.
• Demonstrate excellent managerial, team-building, and organizational skills.

Business Accountabilities

• Establish key performance targets and financial budgets for the Engineering portfolio.
• Drive underwriting performance in line with profitability, growth, retention, and risk appetite objectives.
• Lead underwriting-related transformation or improvement initiatives across multidisciplinary teams.
• Provide technical/professional recommendations based on insights, trends, and portfolio analysis.
• Align underwriting policies, processes, ratings, and governance with strategic business objectives.
• Develop propositions and underwriting capabilities that meet evolving customer and market needs.
• Ensure underwriting tools, pricing methodologies, and governance frameworks support commercial viability.

Required Experience and Qualifications

• Bachelor’s degree or equivalent qualification.
• Minimum 10 years of experience in underwriting, insurance, or a related field.
• Strong technical expertise in Engineering insurance underwriting.
• Extensive management experience, ideally leading underwriting teams or portfolios.
• Proven experience managing portfolio performance, underwriting strategy, distribution relationships, and governance.
• Experience working with brokers, agents, customers, and senior internal stakeholders.