About BNP Paribas Solutions - Philippines Branch
Established in 2024, BNP Paribas Solutions Philippines Branch is a branch of BNP Paribas Group, a leading bank in Europe with an international reach. We provide support services, back-office operations services related to or which further the accomplishment of the corporation’s investment services, banking transaction processing, and equity investment.
About BNP Paribas Group:
BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporate, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
Responsibilities
Direct Responsibilities
Service Delivery:
- Become a SME (Subject Matter Expert) of the process by acquiring complete knowledge & understanding of NAV Calculation Processing & Review across all funds & instruments types.
- Ensure NAV calculations are produced in a timely manner as per SLA. Completeness of NAV packs includes accurate report generation, timely delivery of reports, scanning & archiving.
- Ensure all reconciliation breaks in TA, Cash & Stock are validated and justified for each calculated NAV.
- Ensuring the KPI’s are kept in Green at all times.
- Preparation of Key/Standard Operating Procedures for each process migrated to Chennai.
- Consistently evaluate the documented procedures to ensure they are complete, accurate and up to date.
- Prioritize the work and conduct investigation with due diligence on all the discrepancies.
- Carry out other ad-hoc duties may arise from time to time, mainly on month ends & year ends.
- Ensure review of critical queries before sent. Where issues/errors arise ensure detailed analysis of issues and clear understanding is gained before responding to client, spoke or other parties.
- Ensure that the Reports are thoroughly reviewed and most updated information is provided.
- Should assist Manager in preparing & reviewing reports.
Financial:
- Adhere to Quality of 100% while producing & reviewing NAVs.
- Ensure there is NO Financial impact/loss to the organization.
People:
- Manage staff on daily BAU and to take corrective measures/actions, if required. Updating required staff/team adequately on any changes/new events impacting BAU. Should be proactively escalating the BAU/Staff issues to Manager.
- Identifying the staff training requirement & ensure all the necessary training has been provided to the team members to perform the relevant tasks.
- Conducting Daily Team huddles, Weekly Team meetings and regular one on ones with team.
- Develop SMEs and ensure that, the Back-up management tool is in place for all the team members.
Risk Management:
- Enforce 100% compliance of ISAE3402. Carry out sample testing on daily basis & document the results.
- Ensure procedures are in place to effectively deal with exceptions and that they are reviewed, researched, documented and resolved in a timely manner.
- Identify the manual steps, process efficiencies & developments, by providing practical ideas on areas of improvement & work towards its automation.
- Ensure to minimize the unplanned leaves, especially during business-critical days, like month end, rollover days and migration of new funds.
Contributing Responsibilities
- Monitor the respective group mail box and respond quickly to the queries.
- Adherent to timeliness and quality as stated in SLA.
- Ensure there is NO Financial impact/loss to the organization.
- Ensure ISAE 3402 checks are understood and followed. 100% compliance is must for all NAV packs.
- Act as a back-up in the absence of other team members.
- Assist supervisor in resource planning and BAU planning.
- Continuously strive to improve the process and bring efficiency in the chain
- Should come up with minimum one process improvement/automation initiative per quarter.
- To share the process/product knowledge with fellow team members.
Department BC Correspondents
- Acts on behalf of, and by delegation of Department head who remain fully responsible for the department BC Plans.
- Responsible for designing, maintaining and organising BCM documentations (BIA, BC Plan, Call Tree list etc.) and testing of BC Plans and solutions (BCP testing, Call tree testing, participation in various level BCP & DR testing)
- Provide business data for analysis, design and testing stages of BC Plan
- Alerting the BCM team of any business continuity incident with potential impact to business
- Organizing an appropriate business response for your department upon confirmed crisis scenario by mobilizing the recovery teams and communicating relevant instructions, and providing regular status updates on business recovery to the BC Manager
Technical & Behavioral Competencies
- Ability to communicate to others in a clear, articulate fashion.
- Good people management/team player skills
- Good written and oral communication skills.
- Good listening and questioning ability.
- Be able to express ideas effectively in individual and group situations
- Ability to plan work ahead and to prioritize workload.
- Ability to work in an organized manner.
- Must have an attention to detail
- Generate creative solutions to problems.
- Always looks for ways to improve services and processes.
- Be able to adapt to markets and clients evolution.
Skills Referential:
Behavioral Skills:
- Attention to detail / rigor
- Ability to collaborate / Teamwork
- Communication skills - oral & written
- Client focused
Transversal Skills:
- Ability to understand, explain and support change
- Ability to develop and adapt a process
- Ability to develop and leverage networks
- Ability to inspire others & generate people's commitment
- Analytical Ability
Education Level: Bachelor Degree or equivalent
Experience Level: At least 10 Years with Team Management Experience.