Title: Service Line (based in ) – Manager
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Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Ready to unleash your potential with us? Join the winning team now!
Job overview:
Be an advisor and a subject matter resource for reputation, quality and risk management matters, and provide sound, practical and timely advice to T&L personnel in Thailand and other geographies as required, based in Jakarta.
Work you’ll do
- Work with Thailand T&L Leader, Southeast Asia (SEA) T&L Quality & Risk Leader and Team to execute quality and risk plan and strategies, and where required, execution of SEA quality and risk initiatives;
- Develop and foster a consultation network and intelligent risk culture within the T&L practice in Thailand and SEA;
- Assist to develop policy, processes, tools and templates to enable T&L professionals in Thailand and SEA to work efficiently and effectively to deliver client engagements while maintaining compliance with reputation and risk management policies, as well as legal and regulatory requirements;
- Provide timely consultation on daily queries raised by Thailand and SEA T&L personnel;
- Review legal documents on daily basis such as contracts, NDA, engagement letters, bidding documents, as well as communicate with client’s legal team and manage arising contractual risks;
- Review client and engagement acceptance and risk assessment process on daily basis;
- Conducting internal practice review, inflight reviews, spot checks on T&L personnel compliance to the internal policies.
- Tracking and monitoring of T&L personnel compliance to Firm’s policies, evaluate non-compliances under disciplinary policies and issuing warning letters;
- Deliver online and offline risk management learning programs as main facilitator, to all T&L professionals in Thailand and as applicable, SEA;
- Manage work priorities independently, maintain regular communication with the SEA Quality & Risk team and escalate matters promptly where guidance or support is needed;
- Other tasks where required, to support the T&L quality and risk program.
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:
- Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
Requirements
- A bachelor’s degree in a relevant major, with a minimum GPA of 3.0 or equivalent academic standing.
- At least 7 years of professional services experience with at least 2 years in a managerial position, preferably in risk management, quality, compliance, legal, tax or a related advisory environment.
- Strong communication skills, with fluency in English, both verbally and in writing.
- Comfortable managing multiple priorities, working under pressure and meeting deadlines, with the judgement to escalate issues early.
- Demonstrates strong attention to detail, sound judgement and the ability to identify and manage risks thoughtfully.
- Able to work independently in a local office while staying actively connected with regional colleagues through regular virtual collaboration.
- Able work and collaborate with different teams across different businesses, geographies and in a cohesive team environment.
- Based in Jakarta and able to work from the office full-time.
- Able to travel overseas when required.
- Knowledge and experience in digitalization and technology is an advantage.
Working Environment and Support
This is a mix of local/country and regional role within the SEA T&L Quality & Risk team. The successful candidate may be based in a local office with limited immediate team members in the same function, and will be supported through structured onboarding, regular check-ins, virtual collaboration, coaching and access to SEA Quality & Risk leaders and colleagues. The role requires independence, resilience and proactive communication, supported by regular guidance from the regional team leaders.
Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.