- Strong strategic thinking and collaboration skills, with the ability to influence and execute across all levels • Advanced proficiency in CRM systems, BI tools, and Microsoft Office (Excel and PowerPoint)
- Strong analytical skills to translate data into actionable business insights
- Excellent organizational, prioritization, and time-management skills
- Strong written, verbal, and presentation skills
- Detail-oriented with a focus on accuracy and data integrity
- Ability to manage multiple priorities in a fast-paced environment
- Self-motivated, proactive, and independent
- 5-7 years of work experience in CRM, customer management, client development, data analytics, or a related field, preferably in the luxury, fashion, or retail industry
- Experience working with CRM platforms and Business Intelligence reporting tools preferred
- Bachelor’s degree required; Business, Economics, Analytics, Marketing, or a related field preferred.