- Leverage deep product knowledge and brand storytelling to create meaningful, memorable client experiences through the details and stories of our products
- Problem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the business
- Anticipate client needs and deliver tailored product recommendations and styling guidance
Support Boutique Excellence:
- Support floor moves, merchandising, visual merchandising, and housekeeping as needed
- Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines
- Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house
- Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and following operating procedures
- Assist in packing or wrapping customers’ merchandise, when necessary