The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
WHAT WILL BE YOUR MISSION?
This is an exciting opportunity to join the Cartier Maison on a Fixed Term basis during our peak festive trading season. We are recruiting for positions across all of our London boutiques, if you are interested to expand your career within luxury Watches and Jewellery we would love to hear from you.
HOW WILL YOU MAKE AN IMPACT?
Sales Achievements:
Ensures a unique and exceptional client experience.
Adapts according to client(s) needs and motivations.
Strives to always improve and surprise the client(s).
Deals with ease during negotiations and objections.
Transmits the passion and values of the Maison.
Acts as the privileged contact for the client(s) in case of After Sales.
Meets individual and boutique targets, both quantitative and qualitative.
Client Relationship & Portfolio Development:
Cultivates strong client relationships and develops client loyalty.
Efficiently develops the client portfolio.
Execute targeted CRM actions.
Engage in client events and acts as an Ambassador of the Maison.
Boutique Operations:
Respects all brand and boutique policies and procedures.
Support with stock inventories.
Support with set up and breakdowns at opening and closing of the boutique.
Adhere with Visual Merchandising guidelines.
Assists with special projects when requested.
Undertake administrative tasks and stock room related tasks when it’s required.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
A proven track record of successful achievement within a luxury retail environment
A sale orientated and target driven background
Excellent customer service credentials
A strong communicator with empathy and good interpersonal competences
Result and action oriented with strong entrepreneurial mind-set
Fluent in English (additional languages are beneficial)
WHAT DO WE OFFER?
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities.
We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
If your application is shortlisted, you will be invited to attend a 2-hour group Assessment Centre at our Richemont Head Offices on Thursday 3rd September
Final stage 1:1 interview with the Hiring Manager at the relevant Cartier boutique