Investment Operations and Client Reporting Manager

About this role:

Wells Fargo is seeking an Investment Operations and Client Reporting Manager to join the High Net Worth and Ultra High Net Worth Client Investment Performance Reporting team within Wealth Investments Management Operations.

This manager will lead a team responsible for reconciling and controlling client account data within performance reporting applications, ensuring the accuracy and integrity of investment performance reporting. The role focuses on ensuring data consistency across systems, strengthening operational controls, driving process improvements, and developing innovative solutions to reduce manual effort and improve efficiency.

Success in this role requires close partnership with third-party vendors, Wells Fargo Technology, operational partners, and business stakeholders. The ideal candidate will possess a strong understanding of operational controls, risk management frameworks, regulatory requirements, and compliance standards, with the ability to proactively identify and mitigate risks while supporting critical business objectives.

In this role, you will:

• Manage team of alternative investment operations managers and analysts
• Provide accountability for the development of operational strategy and may serve on line of business project teams
• Develop the operational infrastructure on financial accounting, tax reporting and client services
• Perform specific duties including accurate financial reporting of funds, sourcing of proprietary fund vendors, and ensuring operational due diligence of external investment managers
• Identify opportunities for process improvement and risk control development
• Ensure effective operational due diligence of external investment managers
• Manage administration of third party distribution of alternative investments through wealth and brokerage divisions
• Make decisions and resolve issues regarding company wide tasks that steer the company's operational direction
• Develop policies and procedures for functions with low to moderate complexity within scope of responsibility
• Collaborate and influence all levels of professionals including managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for securities operations
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 5+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• 5+ years of experience overseeing the reconciliation of client account data between core accounting systems and performance applications, including account, asset, transaction, and holdings data.
• 2+ years of experience in risk management, including issues management, corrective actions, control design, implementation, and oversight.
• Industry experience analyzing data drivers that impact investment performance results and identifying outlier returns to diagnose issues and drive remediation efforts.
• Skilled at managing multiple complex projects simultaneously while maintaining the accuracy and integrity of the team’s business-as-usual activities.
• Transformational leader with the ability to drive innovative solutions and increase efficiency through technology tools such as Copilot, Alteryx, Xceptor, and Power BI.
• Proven ability to partner with a wide range of stakeholders including operational teams, business partners, and third-party vendors
• Proven track record of delivering results and making sound decisions when solving complex problems.
• Ability to work with a sense of urgency and collaborate across teams to meet deliverable requirements.
• Strong verbal, written, and interpersonal communication skills.
• Advanced Microsoft Office skills including Outlook, Excel, Word, PowerPoint, OneNote, MS Teams, and SharePoint.

Job Expectations:

• Ability to work a hybrid schedule, three (3) days in office and two (2) days remote at posted location (1525 W. W T Harris Blvd, Charlotte, NC)
• US only: Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. FINRA Series 99 examination, or equivalent must be completed within either a 90 or 180-day time period following commencement of employment, depending upon the number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required

This position is not eligible for Visa Sponsorship

Posting End Date:

23 Oct 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.