Director, Curriculum & Development

Director of Curriculum, Redken

Job Title: Director of Curriculum
Department: Redken Education / Professional Products Division (PPD)
Reports To: AVP Training and Curriculum
Location: NYC - 10 Hudson Yards

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. 

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kerastase, Redken, Biolage, Matrix and Pureology.

Role Description:

The Director of Curriculum leads the strategic direction, modernization, and ongoing development of Redken’s education and training offerings. This role is responsible for architecting high-impact learning programs across brand launches, events, digital platforms, and ambassador initiatives.

The ideal candidate combines strong instructional design, strategic educational planning, digital learning integration, and high-profile event coordination to elevate educational standards and drive commercial success for artists, educators, and salon partners.

Key Responsibilities

Curriculum Strategy & Development

• Architect & Organize: Lead the overall strategic structure, planning, and organization of Redken’s entire educational curriculum portfolio.
• Modernize & Evolve: Continuously innovate, modernize, and update educational content to align with industry trends and new product innovations/launches.
• Digital Integration: Seamlessly integrate modern digital elements and interactive learning tools into all traditional and hybrid curriculum assets.
• Content Management: Maintain a centralized, organized, and up-to-date digital asset library for all curriculum materials.
• Stakeholder Feedback & Alignment: Gather continuous feedback from key Artists and Regional Educators (REs) to evaluate program effectiveness and align leadership on key high-priority programs to elevate.

Curriculum Facilitation & Quality Assurance (Curriculum Training)

• Train the Trainer: Lead train-the-trainer sessions to prepare internal and external teams to teach the Redken Curriculum effectively.
• Quality Audit & Review: Attend select live class deliveries to observe instruction, evaluate reception of new programs, and gather actionable feedback for continuous content improvement.

Event Education & Show Execution

• Cross-Functional Collaboration: Partner closely with the Events and Marketing teams to define, develop, and structure curriculum content for major events (e.g., mainstage shows, classroom workshops).
• Talent Alignment: Recommend and align on the selection of featured Artists for key educational events.
• Briefing & Content Prep: Create and refine event PowerPoint decks based on run-of-show flows, and brief participating Artists alongside the show production team.
• On-Site Leadership & Coaching:
  • Partner with show execution teams (Show Callers, Backstage Teams) to set up on-site operations.
  • Serve on-site for key events to brief, guide, and coach education teams.
• Post-Event Debrief: Lead debrief meetings following major events to capture key learnings and measure impact.

Salon Ambassador Program

• Trainer Collaboration: Partner with the teams who lead the Salon Ambassador program to understand the needs and propose curriculum content
• Curriculum Design: Oversee content development for the Salon Ambassador Program spanning both the induction phase and ongoing development tracks.
• Ongoing Program Maintenance: Ensure Salon Ambassadors receive regular, standardized curriculum updates and enhancements with new launches and brand priorities. 

Qualifications & Competencies

• Experience: 7–10+ years of experience in instructional design, educational strategy, curriculum development, or education leadership within the professional beauty or salon industry. Cosmetology license strongly preferred.
• Instructional Design & Digital Learning: Deep expertise in developing multi-channel adult education curricula, blending physical classroom delivery with digital learning tech.
• Event & Stage Production Literacy: Strong experience coordinating educational content for large-scale stage shows, hair events, and professional tradeshows.
• Presentation & Presentation Design: High proficiency in structuring and designing executive-level presentations (PowerPoint) tailored to dynamic event flows.
• Stakeholder & Artist Management: Exceptional interpersonal and coaching skills, with a proven ability to train, influence, and lead senior artists and brand educators.
• Strategic Vision & Organization: Superior organizational skills with the ability to manage complex curriculum libraries and drive long-term educational strategy.

What’s In It For You:

• Salary Range: $138,500-$200,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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