Senior Consultant | LeanIX Administrator | Bengaluru
• Job requisition ID : 111558
• Location: Ahmedabad
• Entity: Deloitte Touche Tohmatsu India LLP
Your Responsibilities
- Configure, administer, and maintain the LeanIX platform to ensure stable, secure, and efficient day-to-day operations.
- Manage workspace administration, including user provisioning, deprovisioning, role assignments, access controls, subscriptions, and license management.
- Configure and maintain Fact Sheets, Surveys, Reports, Dashboards, Meta Model attributes, and Lifecycle Management settings.
- Perform data onboarding, bulk imports, Excel uploads, data validation, cleansing, migration, and mass updates while ensuring data accuracy and consistency.
- Monitor architecture data quality, identify data gaps, and work with stakeholders to improve the completeness and reliability of the repository.
- Support incident management, service request fulfillment, problem management, and platform troubleshooting in line with ITSM processes.
- Monitor LeanIX platform health, scheduled synchronizations, API connectivity, upgrades, and release deployments to ensure platform availability.
- Support integrations with ServiceNow, Jira, Azure DevOps, CMDB, SAP Signavio, and other enterprise applications by monitoring synchronization jobs and resolving issues.
- Develop and maintain operational dashboards, architecture reports, KPIs, and platform usage metrics for Enterprise Architecture teams.
- Collaborate with Enterprise Architects, application owners, and business stakeholders to maintain architecture documentation and support governance activities.
Key Skills Required
- 3–6 years of overall IT experience with 2–4 years of hands-on LeanIX administration and operational support.
- Experience in workspace administration, user and role management, Fact Sheets, Surveys, Dashboards, and Lifecycle Management.
- Hands-on experience with data onboarding, bulk uploads, Excel-based imports, data migration, and data quality management.
- Experience supporting integrations with ServiceNow, Jira, Azure DevOps, CMDB, SAP Signavio, or similar enterprise platforms.
- Good understanding of ITSM processes, incident management, change management, and service request fulfillment.
- ITIL Foundation certification or equivalent operational support experience is preferred.
- Education to be any bachelors degree