What role will you play?
In this role you will provide hands-on technology support across multiple businesses within the Group, acting as the face of technology and a trusted single point of contact for users. You'll resolve hardware and software issues, fulfil service requests, support new starters, manage equipment, and work with specialist teams to investigate and resolve technical challenges. The role also includes supporting meeting room AV, collaboration technologies, networks, and executive events, while contributing to projects and continuous improvement initiatives that enhance the technology experience across the bank.What you offer
- Experience in providing desktop support to end users in the Microsoft Windows, Apple and IOS operating systems environments.
- Experience working in and supporting Jamf and Workspace ONE AirWatch / Apple Business Manager
- Proficient in Microsoft 365 productivity and collaboration tools
- Strong working knowledge of Windows11
- Competent in Active Directory administration
- Diligent with the ability to adhere to security, regulatory and compliance processes
- Familiar with SCCM and InTune endpoint management
- Experience developing dashboards, reporting, and business insights using Power BI.
- Familiarity with SysTrack for endpoint analytics, performance monitoring, and end-user experience management.
- Ability to leverage modern tools and automation technologies to improve operational efficiency and user outcomes.
What we offer
At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:- 1 wellbeing leave day per year
- Up to 5 additional service bonus leave days per year
- Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
- 2 days of paid volunteer leave and donation matching
- Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
- Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
- Access to a wide range of salary packaging options
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
About Technology
Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.Inclusion at Macquarie
We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.
We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.