Requirements:
- Previous experience in Order Management, Customer Service, or Logistics, ideally in a B2B or Supply Chain environment.
- Strong customer service and communication skills.
- Strong client-centric mindset, with the ability to build effective relationships and deliver high-quality service.
- Ability to analyze operational data and translate insights into practical actions.
- Experience working with SAP or similar ERP systems.
- Good working knowledge of Microsoft Office, particularly Excel.
- Fluency in English. (Additional language, particularly Chinese would be an advantage).
- Strong attention to detail and commitment to accuracy.
- Ownership mindset, with the ability to proactively identify issues and follow through on solutions.
- Sound judgment and a practical, solution-oriented approach to problem-solving.
- Ability to manage priorities effectively in a fast-paced environment.
- Collaborative and flexible approach, with the ability to work effectively across teams and functions.
- Continuous improvement mindset and openness to learning new tools, systems, and processes.