Customer Journey Expert

ING · Makati City, Philippines · Philippines

Customer Journey Expert Data Science & Analytics

Business Analyst (Wholesale Data Management & Analytics Platform)

Make data work better for global banking

At ING, we believe people should spend less time dealing with complexity and more time focusing on what matters most to them. That's why we're building smarter, more accessible, and more reliable banking solutions powered by high-quality data.

We're looking for a Business Analyst to join our Wholesale Data Management & Analytics Platform, where you'll help shape the way data is managed, governed, and delivered across our global Wholesale Banking organization. If you're passionate about turning complex data challenges into practical business solutions, we'd love to hear from you.

Role Summary

As a Business Analyst, you'll be part of the Tribe Wholesale Data Management, working closely with Product Owners, Data Owners, Data Stewards, and stakeholders across international teams. You'll translate business needs into actionable requirements, support data-driven decision-making, and help ensure data is accurate, timely, complete, and ready for business consumption.

You'll play a key role in connecting business objectives with data management capabilities while supporting agile delivery and continuous improvement initiatives across the platform.

About the Team

The Wholesale Data Management Tribe plays a critical role in delivering ING's Think Forward Strategy. The team is responsible for ensuring that Wholesale Banking data is trustworthy, fit for purpose, and supported by modern data architecture and infrastructure. The Manila hub is an important part of ING's global operating model, working closely with colleagues across multiple locations to drive data excellence and innovation.

What You'll Do

Required Skills & Experience

Nice to Have

What We Offer

How to Apply

Click the apply button on our careers site and submit your application through Workday. We look forward to learning more about your experience and how you can help us build the future of data-driven banking.

Equal Opportunity Statement

Don't meet every qualification listed? We encourage you to apply anyway. Research shows that many talented candidates hesitate to apply unless they meet every requirement. If you're excited about the role and believe you can make an impact, we'd love to hear from you.

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About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

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