Requisition ID: 274338
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Please Note – this is an 18-month Contract
Purpose
This includes implementing the retained GRECS organization, governance structures, decision rights, process redesign, provider accountability mechanisms and adoption of the new operating model.
Is this role right for you? In this role you will:
Transformation Delivery and Value Realization
- Translate transformation priorities into integrated plans, milestones, dependencies, governance routines, executive reporting and decision-making forums.
- Coordinate delivery across GRECS, Procurement, Legal, Finance, Technology, TPRM, HR, Communications, regional teams and the selected provider.
Operating Model, Governance and Transition Readiness
- Lead implementation of the retained GRECS operating model, including accountabilities, decision rights, governance interfaces, process redesign and service delivery handoffs.
- Establish transformation governance, escalation paths, performance routines and issue management disciplines to drive accountability and timely decisions.
- Coordinate readiness across people, process, technology, data, supplier, risk, controls, communications and business stakeholder dimensions.
- Maintain transition playbooks, readiness plans, governance materials, adoption plans and stabilization routines to support consistent execution.
- Identify and escalate risks related to service continuity, knowledge transfer, supplier performance, regional requirements, decision rights and control effectiveness.
Provider Mobilization and Commercial Management
- Lead provider mobilization activities, including contract readiness, service level activation, reporting requirements, governance routines and operating protocols.
- Apply commercial and contractual discipline to manage scope, change controls, performance obligations, provider commitments and the financial implications of transition decisions.
- Establish KPIs, SLAs, performance gates, transition milestones, service reporting and provider accountability mechanisms.
- Leverage client and service provider perspectives to challenge assumptions, resolve delivery issues and reinforce accountability for outcomes.
Change Adoption, Partnership and Risk Leadership
- Partner with GRECS leaders, enterprise functions, regional stakeholders and the selected provider to align priorities, manage dependencies and support effective governance.
- Own adoption of the new operating model by ensuring retained teams, provider teams, people managers and business stakeholders are ready to operate effectively post-transition.
- Lead change readiness activities in partnership with dedicated change resources, including stakeholder alignment, communications, training readiness, leadership engagement and adoption tracking.
- Identify and mitigate transformation risks, sustain operational continuity and maintain appropriate controls through transition and stabilization.
- Champion a client-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Execute activities in accordance with Scotiabank’s Values, Code of Conduct, Global Sales Principles and applicable operational, compliance, conduct risk and third-party risk controls.
- Lead, coach and develop assigned team members and project resources, setting clear priorities and reinforcing accountability across geographically dispersed workstreams.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- University degree in Business, Real Estate, Finance, Operations, Project Management or related discipline; graduate degree or equivalent experience is an asset.
- Experience working on the service provider side, or in a role requiring strong understanding of both client and provider perspectives, is an asset.
- Strong relationship management skills with the ability to work effectively across GRECS, Procurement, Legal, Finance, Technology, TPRM, HR, Communications, regional teams and external providers.
- Strong analytical, planning, judgment, communication, influencing and executive presentation skills, with the ability to operate in sensitive, confidential and ambiguous environments.
- Knowledge of Real Estate, Facilities Management, Corporate Services, supplier governance, service level management and third-party risk management is an asset.
- PMP, Prosci/Change Management, Lean Six Sigma, CPA, MBA or equivalent credentials are considered assets.
What’s in it for you?
- The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers.
- A rewarding career path with diverse opportunities for professional development.
- Internal development to support your growth and enhance your skills.
- An organization committed to making a difference in our communities - for you and our customers.
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.