This is your opportunity to become a part of the Fleet Services department, which is responsible for technical and maintenance support of Arval car fleets across several European countries. This position is aimed to strengthen the current team and support Arval entities from our Competence Center based in Bratislava. Become a part of a stable and also dynamic team, which is servicing the car fleet for Arval Austria.
Brief description of our company - ARVAL COMPETENCE CENTER
We belong to the multinational bank group BNP Paribas and in Slovakia we operate as an organizational unit of Arval Slovakia since 2015. Our main task is to provide support to Arval BNP Paribas group entities. Arval BNP Paribas is a provider of operating leasing in 30 countries worldwide. The support we provide is associated with technical and financial support as well as with expertise, consulting, and outsourcing services. Moreover, we are present in all fields that are linked to operating leasing such as customer contact center, controlling, warranty, insured accidents, or back office. One unit of the company is composed of Department of Operations – call center, communication with drivers and technical department. The other one covers financial field such as complex accounting advisory.
Your main responsibilities will be:
- Communication with networks of dealers, garages and other suppliers via email and telephone
- Approval of maintenance and repair requests via B2B platform
- Ensuring and managing regular and exceptional maintenance operations in cooperation with garages, dealers, body shops and tire service providers
- Review of incoming cost estimates related to tires, service maintenance and repair (SMR), damage repair and relief vehicles
- Creation of approvals in internal systems after detailed check of all positions, with focus on contract conditions and cost optimization
- Proactive communication with account management in case of repairs potentially caused by driver behavior
- Communication with insurance companies in case of damages caused by another vehicle
- Cooperation with team members or local technical experts in case of doubts before taking action
- Providing technical specifications of contracts (covered services, client exceptions, relief vehicle conditions, insurance details, tire sizes, etc.)
We are looking for candidates who:
- Have German language on at least B2 level and English on at least B1 level
- Have previous experience in administration
- Good communication skills and attention to detail
- Have interest in cars and automotive industry
We offer:
Salary: 1700 EUR brutto
Contract: Fixed-term contract with possibility of extension
Benefits:
- Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture
- Bonus salary
- Yearly salary review
- Cafeteria.sk benefit program
- Multisport Card for active free time
- Meal contribution - 8,00 euro of credit for every working day to cover the costs of lunch breaks
- 2 sick days per year
- Bonus vacation
- Home Office
- Flexible working hours
- Fruit Days – fresh fruits everyday delivered to the office
- Referral Bonus for recommending new employee
- Life insurance
- etc