Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Key Responsibilities:
HR Strategy & Workforce Planning
- Develop a strong understanding of the business context, priorities and strategy to be able to provide advice and counsel to support business decisions.
- Establish a strong partnership with stakeholders across all levels.
- Gather requirements from the business on workforce planning and work closely with business leaders and managers to formulate a workforce plan to support business growth.
Talent Acquisition
- Partner with Talent Acquisition to support the end-to-end recruitment process for all levels within the assigned Maisons, providing support with talent sourcing, screening to interviewing, offer management, and onboarding.
- Partner with hiring managers to understand staffing and recruitment needs, support in developing job descriptions, and consistently work towards ensuring a positive candidate experience.
- Partner with the Maisons to implement effective recruitment strategies locally to attract top talent, including leveraging internal and external channels.
Employee Experience & Relations
- Act as a trusted advisor to employees and managers in the market on HR-related matters, fostering a positive and engaging work environment.
- Align with the Maisons to develop and implement initiatives locally to enhance employee engagement, well-being, and retention.
- Manage and resolve complex employee relations issues, including conflict resolution, disciplinary actions, grievances, and investigations, ensuring fair and consistent application of policies.
- Provide guidance and coaching to managers on employee relations best practices and legal compliance to ensure adherence consistently.
Learning & Development
- Partner with Maison stakeholders (locally and within their respective HQs) and Regional HRBPs to identify training and development needs across the Maisons through performance reviews, talent mapping, and business objectives.
- Coordinate L&D programs, workshops, and initiatives in market, leveraging regional resources and local providers.
- Support career development and succession planning efforts.
Talent Management
- Oversee the local annual performance management cycle, including goal setting, mid-year reviews, and year-end appraisals and partner with Regional HRBPs to ensure that Maison specific timelines are communicated and met.
- Coach managers on effective performance feedback, objective setting, and performance improvement plans.
- Manage and calibrate the annual organization and talent review process and ensure accurate talent evaluation information is captured on Workday and respective systems.
Compensation & Benefits
- Work closely with the Total Rewards team on salary benchmarking exercises, make recommendations based on market data and organizations' priorities;
- Support the implementation and administration of compensation and benefits programs, ensuring competitiveness and compliance with local regulations.
- Participate in annual salary reviews, bonus calculations, and benefits enrolment processes where required.
Internal Communications
- Support the dissemination of important company related information, both Richemont Functions and Maisons, HR policies, and initiatives to employees within the assigned Maisons.
- Develop clear and engaging internal communications to foster transparency and alignment.
HR Operations
- Oversee the accurate and timely maintenance of HR records, employee files, and HR information systems (HRIS), including ensuring relevant updates are made on Workday.
- Prepare HR reports and analytics to support decision-making for the Maisons and track key HR metrics.
- Manage HR-related documentation, including employment contracts, amendments, and termination paperwork.
- Act as a liaison with the local HR Operations to ensure accurate and timely processing of payroll for all employees within the scope.
Expatriates Management
- To manage the relocation of expatriates including providing advice in line with Group policies and managing key elements such as visa, housing, schooling, etc where applicable
HR Projects
- Lead or participate in various HR projects, such as HR system implementations, policy reviews and organizational design initiatives.
- Drive continuous improvement in HR processes and practices.
Qualifications & Experience:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 10 years of progressive HR generalist experience, preferably within a luxury retail, fashion, FMCG environment.
- Proven experience supporting multiple business units or brands simultaneously.
- Strong knowledge of local labour laws and HR best practices.
- Demonstrated experience in all key HR functions: recruitment, employee relations, L&D, performance management, C&B, and payroll coordination.
- Excellent communication, interpersonal, and influencing skills.
- Ability to build strong relationships and manage stakeholders at all levels.
- High level of integrity, discretion, and professionalism in handling confidential information.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Fluency in Thai and English is required.
Competencies:
- Strong problem-solving agility with the ability to develop and present solutions to stakeholders across all levels
- Well versed in change management
- Customer-centric mindset
- Ability to demonstrate a collaborative approach across stakeholders and HR partners
- Adaptability & Resilience
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