Role Purpose

The Head of Multi-Asset and Adviser Solutions (MAAS) Product Management is a senior leadership role responsible for defining and delivering the technology, digital, data and analytics strategy (from a Product Management perspective) that enables the growth and success of Vanguard's MAAS business – in partnership with Technology.

This role sits at the intersection of business strategy, investment solutions and technology leadership. It translates commercial, client and investment priorities into scalable technology capabilities, data-driven decision making and measurable business outcomes. The role is accountable for ensuring technology acts as a strategic enabler of growth, innovation and operational excellence across the MAAS business.

Key Responsibilities

Technology Strategy and Business Leadership

Partner with the Head of Multi-Asset and Adviser Solutions (MAAS) and the wider leadership team to define and execute the technology vision supporting business, proposition and client objectives.
Shape the long-term technology, data, analytics and artificial intelligence (AI) strategy for MAAS from a Product Management perspective – working in tandem with Technology.
Identify opportunities where digital capabilities, analytics and AI can drive growth, improve client outcomes and increase scalability across:
- Model Portfolio Services (MPS)
- Portfolio Consulting and Analytics
- Client and adviser insights
- Business intelligence, flow monitoring and pipeline analytics
Represent Product throughout strategic planning and business leadership activities.
Bring structured client, adviser, product and market intelligence into strategic decision making.

MAAS Product / Portfolio Delivery

Own the MAAS strategic and product roadmap that informs the technology roadmap and ensure the successful delivery of strategic initiatives and technology investments.
Lead the development and evolution of the roadmap of enablement capabilities supporting investment solutions, portfolio analytics and client insight generation.
Work across Vanguard's technology organisation to ensure delivery against agreed priorities, timelines and quality standards.
Maintain an integrated technology portfolio across Multi-Asset Solutions, Model Portfolio Services (MPS) and Portfolio Consulting and Analytics capabilities.
Evaluate, hand-in-hand with Technology, emerging technologies and identify opportunities to improve efficiency, insight generation, scalability and business effectiveness.
Champion the adoption of AI-enabled tools, automation and advanced analytics across the organisation.

Digital Product and Platform Leadership

Establish product management standards and operating frameworks across MAAS technology, digital and analytics teams.
Oversee the MAAS digital product portfolio, ensuring teams remain focused on the highest-value business opportunities.
Approve product strategies, roadmaps, business cases and success measures.
Partner closely with Technology, Data, Risk and Compliance teams to ensure solutions are secure, well governed and scalable.
Drive decisions relating to the investment, scaling, consolidation or retirement of technology capabilities and products.

Data, Analytics and Strategic Intelligence

Define and execute MAAS's data and analytics strategy – in alignment with the Global Enterprise strategy.
Lead the development of management information, business intelligence and advanced analytics capabilities that support business growth and decision making.
Deliver actionable insights across areas including:
- Adviser and client intelligence
- Peer analysis and benchmarking
- Sales and asset flow analytics
- Pipeline management and forecasting
- Portfolio analytics and investment insights
Evolve the function from retrospective reporting to predictive and forward-looking decision support.
Ensure appropriate governance, quality standards and executive-level communication of analytical outputs.

People Leadership and Stakeholder Management

Build, lead and develop a high-performing product digital and analytics organisation.
Create a culture of innovation, accountability and continuous improvement.
Establish clear operating disciplines, objectives and performance standards.
Partner with senior leaders across Investments, Technology, Data, Risk and Compliance to align priorities and successfully deliver strategic outcomes.
Develop strong relationships across Vanguard to ensure technology capabilities support the firm's long-term objectives.

Experience

Required

Significant senior technology leadership experience within asset management, wealth management or broader financial services.
Experience leading software engineering, product management, data, analytics or technology delivery organisations.
Proven track record of developing and executing technology strategies aligned to business objectives.
Experience delivering complex digital, data, analytics or investment technology programmes.
Strong stakeholder management and influencing skills, with the ability to engage effectively at executive level.
Strong understanding of software development lifecycle, agile delivery methodologies and cloud-based technology platforms.
Undergraduate degree or equivalent combination of education and relevant experience.

Preferred

Experience supporting multi-asset investing, portfolio construction, adviser solutions, platform businesses or model portfolio services.
Understanding of investment products, asset allocation and adviser servicing models.
Experience delivering data, analytics, artificial intelligence and digital product capabilities.
Graduate degree preferred.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Head of Multi-Asset and Adviser Solutions Technology Product Management