AI Capability Learning & Development Manager / Senior Manager – dependent on experience

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Job Title

AI Capability Learning & Development Manager / Senior Manager – dependent on experience

Office Location

Birmingham or London

Department

HLC Lead & Learn, Digital Learning & Development

Working Hours

35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.

Role Overview

The AI Capability Learning & Development Manager / Senior Manager will lead the development and operationalisation of the firm's AI skills framework and HLC Lead & Learn learning and development curriculum.

Working with the Head of Digital Learning & Development and stakeholders across HLC Lead & Learn, Knowledge, Innovation, Legal Tech, practice groups and Business Teams, the role will translate the firm's AI priorities into structured, practical and role-relevant learning and development pathways.

The role will ensure that AI learning and development becomes a coherent, maintainable and scalable capability system. This includes defining the skills required at different career stages, integrating AI into core learning and development programmes, developing reusable assets and establishing a consistent global delivery cadence

Key Responsibilities

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services. All members of the firm participate in our Responsible

Business program.

AI skills framework and curriculum architecture

• Develop and maintain a clear, role-based AI capability framework for lawyers and Business Teams, with meaningful proficiency levels and observable capability expectations.
• Translate developments in AI, legal practice, client expectations and the firm's digital strategy into prioritised learning and development requirements.
• Maintain a firm-wide view of existing AI learning and development, identifying gaps, overlaps and opportunities to reuse or improve content.
• Design a modular curriculum that can be adapted across program, regions, practices and audiences.
• Embed responsible use, professional judgement, verification, information handling and appropriate human supervision throughout the curriculum.
• Establish a regular process for reviewing and refreshing the framework as tools, risks, workflows and business priorities evolve.

Learning and development design, and delivery

• Lead the design and delivery of firm-wide HLC Lead & Learn AI learning and development curriculum; including developing role-relevant pathways for partners, associates, Business Teams and people leaders.
• Create or commission practical learning and development on prompting, critical evaluation, supervising AI-supported work, workflow redesign, automation and agents.
• Translate internal use cases into exercises, demonstrations, playbooks, prompts, toolkits and reusable assets.
• Apply evidence-informed adult-learning and curriculum-design principles to create engaging, accessible and practical experiences.
• Work with facilitators and regional colleagues to build delivery capability and maintain quality at scale.

Program integration

• Partner with program owners to embed relevant AI capabilities across the firm's core learning and development portfolio, including but not limited to onboarding and practice specific activities.
• Support the redesign of learning and development so that AI is applied to each program's substantive objectives rather than added as a separate technology topic.
• Build clear links between programme outcomes, AI capability expectations, practical application and follow-up resources.

Stakeholder partnership and market insight

• Facilitate structured conversations to identify priority skills, emerging use cases, learner needs and barriers to adoption.
• Advise stakeholders on the learning and development implications of new tools, workflows and AI-enabled ways of working.
• Monitor relevant research and market developments in AI capability, legal education and professional learning and development.
• Evaluate external content and providers, recommending where the firm should curate, commission, partner or build internally.

Evaluation and continuous improvement

• Define success measures for the AI curriculum, including reach, progression, application, confidence, behaviour change and stakeholder outcomes.
• Use learner feedback, assessment evidence, platform data and stakeholder insight to improve the curriculum.
• Work with Digital L&D colleagues to report clearly on provision, coverage, capability gaps and priorities.
• Support the development of a sustainable global operating model for AI learning and development.

Skills & Experience

No specific professional qualification is required. Relevant professional qualifications in learning, organisational development, change, digital or technology would be advantageous.

Essential

• Significant experience in learning and development, capability building, curriculum design, organisational learning or a comparable discipline.
• Demonstrable experience designing structured learning pathways or capability frameworks for multiple roles or career levels.
• Strong practical understanding of generative AI and its implications for professional work, learning and capability development.
• Experience translating complex or rapidly evolving subjects into clear, relevant and practical learning.
• Strong knowledge of adult learning and development, instructional design and blended learning.
• Experience leading complex program across multiple stakeholders, teams or regions.
• Credibility and confidence working with senior leaders and subject-matter experts.
• Strong facilitation, communication and influencing skills.
• Ability to combine strategic thinking with hands-on delivery.
• Strong judgement concerning responsible AI use, quality, verification and human oversight.
• Ability to work effectively in a global, matrixed environment.
• Experience in a law firm, professional-services organisation or similarly regulated, knowledge-intensive environment.

Desirable

• Experience embedding capability development into career, leadership or professional-development program.
• Experience with legal AI, Microsoft Copilot, AI agents, workflow automation or other enterprise AI tools.
• Experience establishing learning and development measures that go beyond attendance and satisfaction.
• Experience commissioning or managing external learning and development providers and content partners.
• A relevant learning, organisational development, coaching, change, digital or technology qualification.

Manager/Senior Manager calibration

• Manager: able to independently design and run the curriculum, manage senior stakeholders and deliver through established governance.
• Senior Manager: able to set enterprise-wide capability direction, influence senior strategic decisions, lead complex global integration and establish the longer-term operating model.

Equal Opportunities Statement

It is the policy of Hogan Lovells Cadwalader to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex, gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Agency Submissions

Hogan Lovells Cadwalader operates a Preferred Supplier List (PSL) for Business Team and Secretarial Services recruitment in the UK.  We do not accept speculative or unsolicited agency submissions / candidate introductions, via email, from agencies outside of the PSL.   Nor will we be liable to pay any placement fees for submissions / candidate introductions submitted directly to any Partners or employees of Hogan Lovells Cadwalader.