As a Senior Product Delivery Associate in Product and Transformation Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Focus on the middle office desktop portal to ensure client onboarding is transformed into a streamlined, intuitive tool tailored to employees’ needs.
Job responsibilities
- Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
- Writes the requirements, epics, and user stories to support product development
- Perform user testing, support pre-release activity and production verification testing
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product development life cycle including discovery and requirements definition, and deployment processes
- Proven expertise in agile story writing, scrum ceremonies and digital product development
- Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience
- Knowledge in any of these areas a significant plus - payments, corporate/commercial banking and client service/implementations
- Experience leading end-to-end digital transformation initiatives / programs to automate and streamline processes to help businesses perform more efficiently
- Self-starter able to thrive in a fast-paced, collaborative and cross-functional environment that is results-driven