客户顾问(深圳)

LVMH · 深圳, 广东省, Chinese Mainland · China

客户顾问(深圳) Other

Responsibilities:

·         To perform all sales activities related to all products including jewelry, watches and accessories

负责专卖店珠宝、腕表及配饰等所有产品的销售活动

·         Seek and create opportunities to build a loyal clientele

寻求并创造机会提升客户忠诚度

·         Quick to learn new information on jewelry, watches and accessories

快速学习有关珠宝、手表及配饰的新知识信息

·         Take in charge items to repair requirements from customers and communicate with after sales service department

与售后服务部门联系处理客户的产品维修要求

·         Ensure store environment is maintained according to corporate standards (visual merchandising, cleanliness etc.)

确保店铺环境符合公司标准(如视觉陈列、清洁等)

Requirements:

·         Good command of English in both written and spoken is preferred

具有良好的英语书写及口头沟通能力者优先

·         At least 3 years' working experience in luxury retail, focusing on jewelry, watches, leather goods is preferred

3年以上精品品牌销售经验,有销售珠宝、腕表、皮具等经验者优先

·         Familiar with daily retail store operation procedure

熟悉零售专卖店日常操作流程

·         Customer Service Oriented

客户服务意识强,服务态度好

·         Quick learning, diligent, active, responsible, team work spirit, integrity and commitment

学习能力强,认真勤奋,积极主动,责任心强,具团队合作精神,诚实可信

·         Strong communication, presentation and interpersonal skills

沟通表达能力强,善于处理人际关系

·         Good appearance and gesture, friendly and pleasant personality

外表宜人可亲,良好的待人接物举止行为

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