About the Business Area/Department:

Disruption handling focuses on managing any unplanned events (such as weather, strikes, or other causes that ground planes) to minimize impacts for both airlines and travelers. Within Airport and Airlines Operations, the Disruption department provides comprehensive products and solutions, enabling airlines to efficiently manage daily disruptions and large-scale disruptions affecting the entire network. This empowers customers to self-rebook and helps agents monitor the efficiency of the process.

Within this department, we are looking for talented PDA engineers to join the Disruption team. You will design and manage the delivery of features related to Disruption products while maintaining high-quality standards.

Summary of the role:

As a PDA Engineer embedded in an agile feature team, your mission is to analyze, specify, and test the best functional solutions for our disruption products. Your work will ensure a smooth and stress-free experience for travelers affected by disruption events while providing sustainable solutions for airlines.

In this role you’ll:

Work using existing procedures or guidelines and providing inputs to support/influence area decisions. Make recommendations on new solutions and propose improvements by analyzing different sources of information.
Work with a moderate level of guidance and direction from your manager.

Assess Requirements:

Build, maintain, and share the functional knowledge of our processes, services, and usage of end-user products.
Analyze business requirements submitted by Product Management.
Estimate specification and validation work.

Carry Out Functional Design:

Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications, and present functional walk-throughs to all concerned stakeholders.
Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview Validation:

Validate the product to ensure compliance with the delivered functionality and system integrity, and give sign-off.
Ensure production integrity by investigating, validating, and prioritizing reported incidents.

Manage Relations with Key Stakeholders:

Interact and communicate with Product Management, Project Management, Amadeus Customer Services, Implementation, Migration, and Development teams.
Interface with the customer during requirements understanding, functional specification, testing, and implementation phases.

About the ideal candidate:

+ 3 years of experience in Product Definition in Agile/Scrum environments.
Worked with Confluence, JIRA.
Good English communication skills.

Technical environment:

SSH connection: Putty.
Primary Language: Python
Software versioning: Bitbucket/Git
IDE: Visual Studio Code

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Work hybrid at our Bogota office.
Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

Product Definition Analyst