Lead Specialist - Proposal Specialist

Company:

Description:

We are seeking a talented individual to join our Commercial Enablement CoE team at Marsh. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Specialist – Proposal Specialist

The Commercial Enablement CoE function supports Strategic Bid Center while supporting Marsh across multiple geographies & businesses. You will be part of the Commercial Enablement function, primarily focusing on US employee health & benefits Consulting proposals (RFIs/RFPs). In this role, you will work closely with onshore stakeholders to deliver high-quality proposals within tight deadlines. A strong understanding of US Employee Health & benefits (RFPs) is essential to succeed in this position.

We will count on you to:

• Develop deep knowledge of the Employee Health & benefits business, service offerings, and client requirements by reviewing RFPs and collaborating closely with pursuit teams and strategists.
• Lead the preparation and final review of US employee health & benefits Consulting proposals (RFIs/RFPs), ensuring alignment with client scope, company standards, and timely delivery.
• Manage and enhance proposal content through template development, content database updates, and extraction of best practices to maintain consistency and quality.
• Coordinate with multiple onshore stakeholders to meet service level agreements (SLAs) and turnaround times (TATs), while addressing open items and internal queries efficiently.
• Utilize tools such as Dynamics CRM, QorusDocs, and SharePoint to streamline proposal development, submission, and documentation processes.
• Drive continuous process improvements, provide guidance to team members, and support training initiatives to elevate overall proposal effectiveness and team capability.
• Exhibit people management skills – Training, mentoring, grooming and coaching new hires in the team along with process optimization and delegation

What you need to have:

• Preferred postgraduate or graduate degree in Science, Technology, Engineering, Commerce, or other relevant fields.
• 8-10 years of experience in pre-sales or bid management within a professional services environment.
• Excellent stakeholder management skills, with the ability to collaborate effectively across multiple departments and external partners.
• Excellent written and verbal communication skills, including advanced business writing, proofreading, and editing abilities.
• Advance proficiency in Microsoft Word, PowerPoint, and Excel, with strong problem-solving skills and keen attention to detail.
• Advanced expertise in document management tools including SharePoint, Google Drive and other document management tools.
• Advance proficiency in using bid management tools including AutoRFP.ai/Loopio/RFPIO, Qvidian/QorusDocs/Altura.
• Demonstrated ability to work independently and collaboratively, prioritize multiple tasks effectively, and maintain a strong customer service focus.
• Intermediate expertise in automation tools and large language models.

What makes you stand out:

• Adaptable communicator, facilitator, influencer and problem solver
• Good/excellent communication, content writing skills along with content & knowledge management.
• Expertise on the data visualization tools including Tableau or PowerBI
• Certifications approved by APMP, Project Management Professional or Certified Proposal & Bidding professional

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.