- Passion for excellence in the magic of curating special experiences and memories for our guests;
- Excellent interpersonal skills, empathy and communication skills;
- Cross cultural sensitivity, and guest service orientation;
- Effective Communication – Conveys information clearly and persuasively;
- Empathy & Guest-Centricity – Understands and responds to guest needs with warmth and discretion;
- Goal-Oriented – Committed to achieving excellence in every task;
- Resilient & Results-Focused – Overcomes challenges while maintaining high standards of quality;
- Fluent English and Italian are mandatory.