What role will you play?
In this role, you will oversee the day-to-day management of key business technology platforms, including data governance, records management, AI solutions, and identity and access systems, ensuring reliable operations and adherence to established standards. You will build and lead a team of operational analysts, driving operational excellence through automation, process optimisation, and continuous improvement to enhance efficiency and reduce risk. Acting as the primary operational partner for the business, you will collaborate closely with stakeholders and technology teams to streamline operations, uphold platform standards, and improve the overall user experience.What you offer
• Proven experience leading large-scale business technology platform operations, ideally across records management, identity and access management, and governance systems.• Strong people leadership skills with a track record of building, coaching, and developing high-performing operational teams.
• Demonstrated success driving automation, process optimisation, and operational improvements that deliver measurable efficiency and risk reduction outcomes.
• Excellent stakeholder management and communication skills, with the ability to influence senior business leaders, solution partners, and technology teams.
• Knowledge of governance and regulatory requirements in a controlled environment, with the ability to balance operational delivery and strategic thinking; ITIL, Six Sigma, RPA, or BPM certifications are highly regarded. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
What we offer
At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:
- 1 wellbeing leave day per year
- 26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
- Company-subsidised childcare services
- 2 days of paid volunteer leave and donation matching
- Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members
- Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
About Macquarie Asset Management
Macquarie Asset Management is a leading global asset manager, trusted by institutions, individuals and communities to responsibly manage $A720 billion in assets. MAM provides clients with a diverse range of investment solutions that seek to deliver superior risk-adjusted returns.All figures as at 30 September 2025, excluding assets acquired by Nomura on 1 December 2025.
Inclusion at Macquarie
We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.