Job Summary
To provide full administrative support to the Global Head Controllership, Finance Risk and Governance, to ensure the smooth running of the office and delivery of a quality service for the benefit of the bands and clients, both external and internal.
Key Responsibilities
• Provide full administrative support to Global Head Controllership, Finance Risk and Governance (travel/meeting/diary arrangement and tracking)
• Coordinate business activities and achieve the required standards for volumes of work and meeting deadlines
• Support any Ad Hoc tasks for Global Head Controllership, Finance Risk and Governance
• Act as primary liaison contact point for the Global Head Controllership, Finance Risk and Governance
• Full & active calendar and meeting management - not limited to drafting responses on behalf, scheduling appointments, setting reminders
• Headcount tracking and review of costs
• Help with preparation and design of power points for internal meetings
• Provide cover and support during UK time zone when Bal is in UK
• Extensively manage e-mails including checking incoming/outgoing emails and following up as necessary.
• Maintain & update Travel planner to coordinate overseas trips
• Coordinate detailed itineraries for overseas visits
• Respond accurately to internal and external information requests.
• Administration of the Global Head Controllership, Finance Risk and Governance using `Success Factors, the Bank's HR self-service software including holidays, sickness, team movement etc.
• Preparation of claims for the re-imbursement of business expenses and invoice administration.
• On-line purchasing and ordering administration using the Bank's bespoke software (eProcurement).
• Approvals for IT, HR, Finance, T&E, G&E, GDAM etc
• Ensure confidentiality at all times as the role will be privy to very sensitive information
• Maintain and update the Management Control file and store information such as Organisation charts, Job descriptions of direct reports, Job objectives, Delegation of authority.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Processes/Systems
• Knowledge of all systems and processes used for the role i.e., eProcurement, SC Buy, EASE
• Maintain Distribution List(s)
People and Talent
• Lead through example and build the appropriate culture and values.
Risk Management and Governance
• Security Access reporting
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Central Finance Management Team & respective PA’s
• GCFO MT & respective PA’s
• Business Support and Admin teams in country, clusters, and the broader network
• HR, Legal, Compliance & other functions
Other Responsibilities
• Embed Here for good and Group’s brand and values in team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
• 18+ years of Experience in similar role supporting senior managers and managing directors
• Good working knowledge of Outlook, Word, Excel and PowerPoint.
• Comfortable dealing multi-cultural and diverse teams
• Responsive and able to pay meticulous attention to detail (particularly in documents).
• Reliable, discreet, and diplomatic.
• A flexible approach to work
• A team player who demonstrates good interpersonal skills with ability to prioritize workload and manage conflicting priorities.
• Self-motivation, confident, enthusiasm and practical application.
• Able to multi-task and manage numerous deliverables effectively.
• Excellent organisational skills
• Excellent communication capability
• High degree of independence, responsibility, and integrity
• Ability to work under pressure
Role Specific Technical Competencies
• Effective Communication
• Relationship management
• Outlook & Executive Diary Management
• Planning & Organisation
• Stakeholder Coordination & Management
• Meeting & Governance Support
• Travel, Events & Logistics Management
• Business Communication & Correspondence
• Confidentiality, Judgement & Professionalism
• MS Office Applications (Outlook, Word, Excel, PowerPoint, Teams)
• Digital Productivity Tools (SharePoint, OneDrive, Copilot)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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