IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Openbank is Santander Group's global digital consumer bank, bringing together retail banking, mobility finance and consumer lending solutions in one integrated digital platform.
THE DIFFERENCE YOU MAKE
Openbank Mexico is looking for a Head of Banking to define and lead the banking strategy for Openbank Mexico, building a scalable and commercially sound proposition aligned with business growth, customer needs and regulatory requirements, with end-to-end accountability for business performance, P&L and customer value.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
- Define the end-to-end banking strategy for Openbank Mexico, including product scope, customer segments, value proposition and growth roadmap.
- Own the banking P&L, balancing customer growth, balances, pricing, funding economics, fees and profitability.
- Lead end-to-end management of the banking business, actively managing customer growth, balances, activity, retention, returns and customer value.
- Lead the banking operating model, ensuring clear governance across Business, Product, Risk, Operations, Finance, Data and Technology.
- Shape the product and commercial strategy across current accounts, savings and deposits, payments, debit cards and other everyday banking capabilities.
- Partner with Product, Data and Technology teams to design digital journeys, pricing, engagement mechanics and customer lifecycle strategies.
- Own the strategic view of banking performance, including acquisition, activation, balances, transactional activity, retention, cost of funds, fee income and customer value.
- Work with senior stakeholders on business cases, roadmap prioritization, launch planning, commercial decisions and balance-sheet discussions.
- Identify market opportunities, competitive dynamics and customer needs across digital banking, deposits, payments and everyday financial services.
- Build strong relationships with internal teams across Openbank and Santander Group, ensuring consistency with global standards while adapting the proposition to the Mexican market.
- Support senior management materials, committee discussions and strategic updates on banking performance and development.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience
- Significant senior experience in retail banking, digital banking, deposits, payments, fintech or financial services.
- Proven track record defining or scaling banking strategies, deposit propositions, payments or digital banking products in a regulated environment.
- Demonstrated experience owning or managing P&L and business performance within banking, payments, deposits or digital financial services.
- Previous exposure to fintech, digital banking, deposits, payments or high-growth financial services businesses will be highly valued.
Education
- Relevant university degree or equivalent professional experience (preferred).
Language
- Fluency in Spanish and English (required).
Hard Skills
- Strong understanding of retail banking economics, deposits and funding, pricing, payments, customer engagement and product management.
- Strong commercial and financial acumen, with the ability to balance growth, customer value, funding economics and profitability.
- Experience working with data, analytics and technology teams to build digital banking capabilities, segmentation or personalized propositions.
- Ability to move from business vision to product, commercial and operational implementation.
- Experience influencing senior stakeholders across Product, Risk, Finance, Legal, Compliance, Operations, Data and Technology.
Soft Skills
- Strategic thinking combined with practical execution.
- Strong business judgement and analytical mindset.
- Ability to make decisions in complex, fast-moving environments.
- Strong stakeholder management and collaboration skills.
WE VALUE YOUR IMPACT
Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.
- We offer more than just a paycheck—our benefits are designed to support your life, your goals and your well-being, now and into the future.
- Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing
- We know family is everything. That’s why we offer parental leave, childcare support and family-friendly programmes tailored to each life stage.
- We’re enable our teams to go beyond through global opportunities and broad career paths.
- We believe in the power of helping. You can dedicate part of your working hours to volunteering
We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.
Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.
READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?