Designer, UX Packaging Design Lab

Job Title: Designer, UX Design Lab (Packaging Design)

Division: Development and Packaging NA (Operations)

Location: Clark, New Jersey

Reports To: Director, UX Design Lab

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

Who We Are

Join us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

What You Will Do:

As a Designer within the UX Design Lab, reporting to the Head of UX Design Lab in North America, you will be a key player in shaping the future of L'Oréal's packaging, bringing an elevated innovation experience through design: desirability and sensoriality; new usage experiences and functionalities; sustainability and invoking emotions. 

You'll also collaborate closely with a diverse team of marketing professionals, engineers, product developers, and laboratory experts, both internally and internationally, as well as external suppliers. Your work will directly impact the innovation pipeline, ensuring our packaging is not only aesthetically pleasing but also intelligent, sustainable, and technically feasible.

You will contribute to the UX Design Lab in North America:

• Consumer-Centric Design: You will analyze consumer needs and behaviors to create packaging solutions that meet their expectations and enhance their experience.
• Aesthetic & Creative Excellence: You will leverage your creativity and understanding of brand DNA to design stunning and desirable packaging that elevates the consumer experience.
• Trend Forecasting: You will stay abreast of cosmetic and competitive trends, critically evaluating existing packaging and identifying opportunities for innovation.
• Sustainable Solutions: You will proactively explore eco-responsible materials and manufacturing processes, ensuring our packaging aligns with L'Oréal's sustainability goals.
• Technical Feasibility: You will collaborate with engineers and product developers to ensure your designs are technically feasible, cost-effective, and manufacturable.

• Design Thinking Leadership: You will lead and participate in Design Thinking workshops and Design Sprints, driving innovation on our most ambitious projects. Co-Creation workshops with consumers: upstream sessions together with consumers, to ideate new user experiences and innovations

• Prototyping & Supplier Collaboration: You will create, and test prototypes using rapid prototyping techniques and maintain close relationships with suppliers to explore new materials and technologies.

Key responsibilities include:

• Research & Innovation projects: upstream R&I driven innovations, together with the Advanced Engineering team and R&I Development Labs
• Packaging projects: upstream Packaging Labs driven innovations, together with the support of all of the Packaging Labs (Advanced Engineering, Technical Design Center, Packaging Science Center, etc.)
• Brand projects: brand driven innovations, focusing to incorporate both an elevated innovation experience and sustainability through design
• Developing and animating the connection with Operational teams (Packaging, Development, Technical Design Center, etc.), Research & Innovation teams, and Brands.
• Leading local UX Design projects as part of the global portfolio
• Collaboration with external resources / partners including design agencies or freelancers
• Identifying and managing fast prototyping companies / partners to create aesthetic and functional mock-ups

What We Are Looking For:

Required Qualifications:

• A completed Bachelor’s Degree in industrial / product design and/or equivalent degree is required
• 3-5 years of experience in Product Design, preferably related to beauty or consumer products is required
• In-depth knowledge of:
  • Understanding consumer needs; using insights and user journeys.
  • User trends on make up, skincare, haircare & color;
  • Creative concepts to full innovation & brands;
  • Understanding of basic packaging techniques and engineering constraints
  • 3D modeling with Rhinoceros or Solidworks
  • Rendering with KeyShot or equivalent; and/or other design / AI tools & technology
  • Brand DNA and vision
  • Packaging and manufacturing
  • Understanding of color, material, finish as it relates to design
• Creative skills and design thinking
• Collaborative leadership skills
• Project Management Skills
• Prioritization & Organizational Skills
• Strong Interpersonal Skills (written and oral)
• Demonstrated L’Oréal Competencies: Leadership, Entrepreneurial Management, Achiever, and Innovator
• Strong appreciation for our business / sensitivity to the métier
• Professional and energetic with a positive attitude
• Bi-lingual (French) a plus
• Authorization to work in the United States is required. No immigration support/sponsorship offered for this role
• The ability to be onsite, in the office, as this is an essential function of the position, including our NY and NJ sites (required)

What’s In It For You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) 
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Base Salary Range: $77,400 - $110,300 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We’re committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.