Retail Design Project Manager – Americas
Travel Retail Americas (based in Miami)
JOB SUMMARY
In this exciting role, you will manage and roll-outshop fitting for a selection of +19 L’Oréal Group multi-division brands in Travel Retail Western & Emerging for Americas zone, reporting to a Retail Design Group Manager and in collaboration with retailers and commercial teams.
YOUR ROLE & RESPONSIBILITIES
Operational responsibility
- Ensure consistent brand identity, quality, and detailing, adapting DMI guidelines to the specific requirements of the airport environment.
- Roll out standardized models validated by the Hub Retail Design brand teams, including local technical specificities for the Americas shops.
- Contribute to implement Flagship Drive projects, achieving targeted retail.
- Develop new brands pilot projects: Aesop, Miu Miu…
Strategic vision & innovation:
- Help Area Managers and retailers to develop business, through retail expert positioning.
- Develop innovative solutions to accelerate business growth and brand implementation.
- Control and pilot budget investment in link with retail segmentation
- Consolidate and control brief form communicated by Area Managers and retailers.
Growth & Performance management:
- Oversee and consolidate the list of projects registered by salesforce on Capex tool.
- Manage financial and purchase process (including PO creation on MY Market)
- Conduct quality control of production at the workshop and in-store before implementation, ensuring compliance and operational excellence.
- Share best practices with internal teams and TR Zone fostering continuous improvement and consistent execution.
- Develop innovative eco-design solutions to meet L'Oréal's sustainability targets.
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YOUR KEY STAKEHOLDERS
TRWE Marketing teams, TR zone Marketing and Retail design teams, Hub Retail Design brand teams, Merchandising & Visual Merchandising teams, field teams, Area managers, retailers.
SKILLS YOU WILL GROW
In our dynamic Travel Retail ecosystem
- Agility and entrepreneurial spirit
- Ability to manage complexity
- Strong cross-cultural communication skills and international experience
- Retail expertise
On your job
- Architecture Execution: Applying the architectural guidelines to a retail environment and supervising the construction or renovation of retail spaces while ensuring that eco-design principles are followed, as well as upholding after-sales services .
- Scenography: Designing relevant and inspiring O+O space, atmosphere and mood which supports the brand narrative and strengthens the emotional bond between the brand and the customers.
- Brand local adaptation: Meeting local customer expectations while respecting each brand identity and sense of purpose whilst creating the biggest environmental or social value in the markets.
- Project planning management: Planning the correct short-term and long-term actions and continuously updating and prioritizing them in order to achieve strategic objectives while meeting strategic deadlines.
- Budget management: Creating and managing a budget to control the costs and profitability of a department or project.
PROFILE WE ARE LOOKING FOR
- Creative/innovative & technical vision (incl. materials knowledge to grow durability and limit maintenance)
- Strong autonomy & organization, comfortable in complex environments
- Ability to collaborate with diverse stakeholders (Local retailers and Suppliers, Marketing/Commercial teams)
- Local cultural sensitivity
- Expertise Sketch up Pro, Pack Adobe (Illustrator, Photoshop), Autocad recommended
- English Mandatory / Spanish a plus
- Experience in Retail Design requested