Job Summary
This role could be based in India or Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.
Role Purpose
The Vice President, ICS Risk Management Operations (RMO) provides leadership for technology and cyber security assurance, evidence-based control testing, and risk management across critical Technology & Operations (T&O) systems. The role ensures the effectiveness of key controls, regulatory compliance, and alignment with the Bank’s enterprise risk management framework through independent oversight and robust governance.
The role drives programme management and planning, data-led risk management, automation, and continuous monitoring enhance risk visibility, and improve operational efficiency. Working closely with Technology, Cyber Security, Risk, Compliance, and Business stakeholders, the incumbent enables proactive risk mitigation, supports strategic transformation initiatives, and fosters a culture of accountability, innovation, and informed decision-making.
Key Responsibilities
Strategy and Digitisation
• Provide strategic leadership for the T&O CTA&RMO portfolio, translating enterprise priorities, regulatory expectations and emerging risks into sustainable outcomes supported by strong governance, financial discipline and effective resource prioritisation.
• Champion data, advanced analytics, automation and emerging technologies to improve insights and decision-making, while driving standardisation, scalability and measurable efficiency across CTA & RMO
• Drive continuous improvement, automation, and simplification initiatives to enhance efficiency, scalability, and business performance.
Business Management
• Partner with Control Testing & Assurance, 1LoD RMs, FRCF and MC Offices, and 2LoD Operational and Technology Cyber Risk teams to deliver bank-wide risk assessment, assurance and control testing objectives, resolve complex issues and maintain alignment with customer and business priorities.
• Provide strategic planning, forecasting, and performance management support to senior leadership.
• Monitor progress against plans, KPIs, and strategic commitments, providing insights, challenge, and recommendations to leadership
• Produce high-quality management reporting and strategic insights to support executive decision-making and forums.
Process Management and Reporting
• Provide clear, timely management information and executive reporting by establishing effective data-gathering and analysis practices
• Clear communication of delivery status, tracking remediation and escalating material risks or delays.
• Drive continuous process improvement through structured A3 problem-solving, simplification and automation, delivering measurable efficiencies across processes, systems and infrastructure while strengthening confidence in control testing outcomes.
Risk Management and Governance
• Provide strategic leadership and oversight of risk management and governance activities building trusted partnerships with executive sponsors, governance committees, the Control Testing and Assurance team, and relevant stakeholders to influence decision-making, drive accountability, and ensure alignment with the Bank’s risk appetite, strategic priorities, and regulatory expectations.
• Drive a strong risk and control culture through effective governance, assurance, and operational oversight by ensuring adherence to risk management standards, maintaining audit and regulatory readiness, overseeing the integrity of governance artefacts and assurance deliverables, and assessing resource capacity, capability requirements, and emerging risks to support the effective execution of business and control objectives.
Regulatory and Business Conduct
• Demonstrate exemplary conduct and live the Group’s Values and Code of Conduct, taking personal responsibility for embedding the highest standards of ethics and ensuring compliance, in letter and spirit, with all applicable laws, regulations, guidelines and Group policies.
• Effectively and collaboratively identify, assess, escalate, mitigate and resolve risk, conduct and compliance matters, fostering strong accountability and responsible risk management.
Key Stakeholders
• CTA & RMO Leadership Team.
• Assurance and Control Testing Workstreams
• Risk Management, FRCF and MC Offices
• Technology teams, Product Owners and T&O Portfolio teams.
• Cyber Security Leadership: Chief Information Security Officers across all businesses and functions.
• Risk and Control Functions: OTCR across all businesses and functions, Technology Risk and Cyber Risk stakeholders.
Other Responsibilities
• Embed the Here for good commitment and the Group’s brand and values within T&O Risk & Control, and perform other responsibilities assigned under Group, country, business or functional policies and procedures.
Skills and Experience
Must-have Skills
• Risk Management
• Analytical Thinking
• Business Process Design
Other Skills
• Process Management
• Program Management
• Cyber Security and Technology Controls
• Stakeholder Management and Influence
Qualifications
Key Experiences:
• Minimum 15 years’ experience in business planning, programme management, risk management, including data-led strategy and digitisation, with substantial exposure to project management, cyber security, technology and control testing.
• Proven leadership of successful teams and complex change or digitisation initiatives within a financial institution.
• Strong knowledge of risk frameworks, regulatory requirements, business processes, threats and internal controls, with experience engaging regulators and multi-stakeholder organisations.
• Strong analytical, problem-solving, decision-making and communication skills, with the ability to influence senior stakeholders.
Certifications / Qualifications (only where mandatory):
• Master of Business Administration (MBA), Chartered Accountant (CA), or equivalent postgraduate/professional qualification preferred.
• Relevant industry certifications in Risk Management, Information Security, Cyber Security, Audit, Governance, or Technology (e.g., CISA, CRISC, CISSP, CISM, ISO Lead Auditor) are advantageous.
Language:
• Fluent English, with highly effective written and verbal communication.
Motivations
• Leverage data, technology, and innovative approaches to solve complex risk and control challenges, enhancing control effectiveness and risk visibility across the Bank.
• Deliver consistent, scalable, and trusted assurance outcomes by building strong stakeholder partnerships, fostering collaboration, and driving a culture of continuous improvement, accountability, and customer value.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.