IT Business Planning Lead Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi is looking for an experienced IT Business Planning Lead Analystl to play a pivotal role in shaping technology strategy and driving performance across a broad business unit in Mississauga, Canada. In this role, you will serve as a recognized subject matter authority, advising senior stakeholders, guiding technology planning decisions, and delivering sophisticated analysis that directly influences how Citi's IT function operates and evolves. This is an opportunity to make a meaningful impact at scale, working at the intersection of technology strategy, business performance, and organizational change.

Responsibilities

• Lead technology planning activities across the business unit, acting as the primary subject matter authority and providing expert counsel that shapes strategic decisions and operational direction.
• Deliver in-depth analysis of business performance, translating complex data into clear insights that identify gaps between IT plans, service level agreements, and actual outcomes.
• Advise and influence senior colleagues and cross-functional teams through well-structured communication, ensuring technology strategies are understood and adopted across the organization.
• Support mergers, acquisitions, and outsourcing activities, contributing technology planning expertise to assess feasibility, risk, and integration requirements.
• Develop and present high-quality reports, metrics, and communications that keep leadership informed and drive accountability across the business unit.
• Coach and guide less experienced team members, allocating work effectively and building capability within the team to raise overall performance standards.
• Assess risk considerations in all planning and advisory activities, ensuring decisions uphold compliance obligations, ethical standards, and the integrity of Citi's operations.

Required Qualifications & Skills

• 6 to 10 years of experience in a technology planning role, with a demonstrated ability to operate at a strategic level and deliver complex, high-impact outcomes.
• Advanced project management capability, with experience leading multi-workstream initiatives and driving delivery in complex organizational environments.
• Subject matter expertise in at least one area of technology planning, enabling credible and authoritative guidance to both peers and senior stakeholders.
• Ability to integrate cross-functional knowledge to understand how different parts of an organization collectively contribute to shared business objectives.
• Strong analytical capability, with experience translating ambiguous or complex information into clear recommendations and actionable plans.
• Excellent communication and influencing skills, with the ability to engage, persuade, and align diverse stakeholders across all levels of an organization.
• Bachelor's degree or equivalent university qualification in a relevant field.

Beneficial Skills & Qualifications

• Experience contributing to mergers and acquisitions or outsourcing initiatives within a large, matrixed organization.
• Familiarity with IT governance frameworks and performance management disciplines, enabling faster integration into Citi's planning structures.

Education:

• Bachelor’s/University degree, Master’s degree preferred

What We Offer

At Citi, you will work within a high-performing, globally connected team where your expertise has real influence on outcomes that matter. This role offers senior professionals the opportunity to lead meaningful work, grow their strategic impact, and access a broad range of benefits designed to support long-term career success and personal wellbeing.

• A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team in Mississauga.
• Strategic influence and ownership, with the autonomy to shape technology planning decisions that affect the performance of an entire business unit.
• Access to Citi's global network, allowing you to collaborate with colleagues and stakeholders across international markets and functions.
• Ongoing learning and professional development opportunities, supporting your growth as a technology leader and subject matter authority.
• Competitive compensation and financial wellbeing benefits aligned to your seniority and contribution.
• Wellbeing support programs and work-life balance initiatives designed to help you perform at your best over the long term.
• Family support benefits and localized offerings relevant to employees based in Canada.

Apply today to bring your technology planning expertise to a role where your strategic insight will directly shape how one of the world's leading financial institutions operates and evolves.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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