Context & Environment
As a Commercial Intern, you will:
- Assist the Commercial team with daily administrative and operational activities.
- Support the implementation of customer service and commercial initiatives.
- Manage the and CRM – Customer Relationship Management maintain accurate customer information and databases.
- Assist in preparing presentations, reports, and performance dashboards.
- Support customer relationship management activities and ensure timely follow-up on customer queries.
- Coordinate communication between internal stakeholders and external customers to ensure effective service delivery.
- Gather, analyze, and report on commercial and customer-related data.
- Conduct market research and competitor analysis to identify business opportunities and industry trends.
- Assist with the planning and execution of customer engagement activities, events, and commercial campaigns.
- Contribute to continuous improvement initiatives aimed at enhancing customer satisfaction and business performance.
Activities
Requirements
- Recently completed or currently pursuing a qualification in Commerce, Business Management, Marketing, Economics, Supply Chain Management, or a related field.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
- Strong organizational skills with attention to detail.
- Ability to build and maintain positive working relationships with customers and stakeholders.
- Self-motivated, proactive, and eager to learn.
- Ability to work effectively both independently and within a team environment.
Candidate Profile
Requirements
- Recently completed or currently pursuing a qualification in Commerce, Business Management, Marketing, Economics, Supply Chain Management, or a related field.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
- Strong organizational skills with attention to detail.
- Ability to build and maintain positive working relationships with customers and stakeholders.
- Self-motivated, proactive, and eager to learn.
- Ability to work effectively both independently and within a team environment.
Domain: Communication, Sales & Marketing
Type of contract: Internship
Experience: Less than 3 years
Employer company: TotalEnergies Marketing South Africa (Pty) Ltd