We’re seeking a future team member for the role of Senior Specialist, Client Processing - Loans Enablement to join our Loans Enablement Operations team. This role is located in Houston, TX.
In this role, you’ll make an impact in the following ways:
- Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
- Manages moderate to complex external client issues.
- Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
- Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Solves complex problems based on an understanding and knowledge of the intricacies of the system.
- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Provides support to lower level client processing roles.
- May be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review, training and approval actions.
- Contributes to the achievement of related teams objectives
To be successful in this role, we’re seeking the following:
- Bachelors degree or the equivalent combination of education and experience is required.
- 5-7 years of total work experience is preferred.
- Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred
- Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
- Prior loan operations experience in a financial service setting preferred
- Detail oriented
- Excellent verbal and written communication abilities
- Ability to self-manage, prioritize, and execute workload
- Familiarity with technical applications to include, but not limited to, Microsoft Office applications