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Who we are:
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We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
We are seeking an experienced and highly organized Paralegal to support SoFi’s Litigation and Arbitration group within our Legal Department. Key responsibilities include end-to-end matter management, assisting with document collections and reviews, legal invoice and vendor tracking, legal hold implementations, and providing support to in-house counsel on legal requests. This role oversees daily process management for the team and reports to the Senior Paralegal, Service of Process Manager.
The ideal candidate brings a strong background supporting litigation and arbitration in both law firm and in-house settings, alongside hands-on experience in matter management and legal support workflows. Detail-oriented and proactive, you excel at partnering with attorneys, outside counsel, and cross-functional teams to navigate complex legal disputes.
What you’ll do:
- Experienced and highly organized paralegal to support SoFi’s Litigation and Arbitration group.
- Proven hands-on experience with end-to-end matter management in law firm and in-house settings.
- Direct experience assisting with document collections, review, and legal hold implementations.
- Strong background in managing legal invoices, tracking, and maintaining vendor relationships.
- Ability to oversee daily process management and streamline legal support workflows for the paralegal team.
- Proven track record of supporting in-house counsel with responding to complex legal requests.
- Detail-oriented and proactive mindset suited for navigating complex legal disputes.
- Excellent collaboration skills for partnering effectively with attorneys, outside counsel, and cross-functional teams.
- Solid background supporting litigation and arbitration matters across various stages.
What you’ll need:
- Bachelor’s degree or equivalent professional experience; paralegal certification is a plus.
- 4+ years of experience as a paralegal, in either a law firm or in-house legal department. At least 2 years experience as a paralegal in a law firm is strongly preferred.
- Strong experience with litigation tracking and case management platforms (e.g., Legal Tracker, CounselLink, or similar).
- Strong knowledge of the subpoena and litigation and arbitration processes.
- Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously while meeting multiple, and often short, deadlines.
- Strong written and verbal communication skills.
- Comfort working cross-functionally with attorneys, cross-functional partners, and external service providers.
- Ability to exercise sound judgment, maintain confidentiality, and operate in a fast-paced environment with minimal supervision.
- Experience in fintech, financial services, or a regulated environment is a plus.
Nice to have:
- Experience working for a financial services company and/or in-house legal department.
- Proficiency with Legal Tracker, LexisNexis, and Relativity/other e-discovery platforms.
- Experience e-filing via PACER and state court online filing systems. Experience with Atlassian/Jira or other workflow management software.