Join a team where your ideas shape the future of how one of the world's most complex organizations operates. At JPMorganChase, transformation isn't just a buzzword— it's how we stay ahead. This is your opportunity to work at the intersection of strategy, technology, and execution, contributing to programs that have real, measurable impact across the firm.
As a Global Real Estate Client Engagement & Transformation Lead – Senior Associate at JPMorganChase within the Global Real Estate team, part of the Chief Administrative Office, you will lead the design, planning, and execution of strategic transformation initiatives that drive meaningful change across product, process, and operating models. You will work alongside senior leaders and cross-functional partners to deliver high-visibility programs that make the firm work better, faster, and smarter. This role offers a unique opportunity to deepen your expertise in enterprise transformation while advancing your career in a globally connected, mission-driven environment.
Job responsibilities
- Lead end-to-end planning and execution of transformation workstreams, including milestone tracking, dependency management, and risk and issue resolution
- Conduct quantitative and qualitative analysis to develop business cases, prioritization frameworks, and benefit realization tracking
- Build executive-quality presentations, dashboards, and status reports for senior leadership forums and governance reviews
- Facilitate workshops, working groups, and stakeholder interviews to capture requirements, surface insights, and validate proposed solutions
- Maintain and evolve transformation artifacts including charters, roadmaps, objectives and key results (OKRs), and benefits trackers
- Partner with Product, Technology, Operations, Risk, and Controls teams to ensure cross-functional alignment and unblock delivery
- Drive change management activities including communications planning, training coordination, and adoption tracking
- Contribute to team knowledge management and continuous improvement of transformation methodologies and playbooks
Required qualifications, capabilities, and skills
- Formal training or certification on Transformation Lead concepts and 3+ years applied experience
- Demonstrated experience in transformation, consulting, program management, business analysis, or strategy roles
- Strong analytical skills with demonstrated fluency in Excel and PowerPoint; experience with data visualization tools such as Tableau or Alteryx
- Proven ability to manage multiple workstreams simultaneously in fast-paced, ambiguous environments
- Excellent written and verbal communication skills with the ability to synthesize complex information for senior audiences
- Self-starter mindset with strong attention to detail, ownership orientation, and a collaborative approach to problem-solving
- Bachelor's degree required
Preferred qualifications, capabilities, and skills
- Experience in financial services or other regulated industries
- Exposure to Agile delivery, design thinking, or Lean Six Sigma methodologies
- Familiarity with Corporate Real Estate, Workplace strategy, or enterprise operations
- Experience with large language model development or rollout, or data engineering disciplines
- Proficiency with data analytics platforms and automation tools