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Associate Relationship Manager – driving growth for high‑value clients in Kuala Lumpur.
Join Standard Chartered’s Wealth & Retail Banking team and shape client relationships.
Job Summary
As a Standard Chartered Acquisition Relationship Manager, you\'ll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank\'s strategic objectives. You\'ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.
About Wealth and Retail Banking
Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.
As an Acquiring Relationship Manager, you will play a pivotal role in acquiring and growing our high-value customer base. You will be responsible for:
- Managing key relationships with existing and potential customers and provide sound advice in the effective management of their finances in view of portfolio expansion.
- Acquiring and deepening relationships with New to Bank Priority Bank Clients to identify business opportunities related to own core business products or refer to supporting channels.
- Marketing and promoting a wide range of banking products and services, i.e. unit trusts, bancassurance other retail banking products to potential clients with a starting Asset under Management (AUM) of > 250k and above.
Role Requirements:
- Passionate in growing your career in banking wealth sales
- Experience in the Financial Services industry, such as a personal banker and or personal financial consultant would be an added advantage
- Candidates with any sales experience are encouraged to apply.
- Dynamic, result driven and self-motivated.
- Strong interpersonal and communication skills
- Relevance certification (FIMM & Bancassurance license)
We Offer:
- Cross-border experiences
- Flexible and hybrid working practices.
- Benefits and Resources
- Talent Development
About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Information at a Glance
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Job Skills
Key Skills
Success Driven Person
Sales
Relevant Skills
Develop Networks
Talent Management
Elearning
Self Motivation
Mental Health
Knowledge of Finance
Professional Communication
Deposit Accounts
Retail Commerce
Innovation
Adaptability
Marketing
Regulatory Requirements
Geography
Continuous Training
Commercial Banking
Small Business Customer Base
Asset Management
Perseverance
Bank Insurance Model (BIM)
Banking Services
Operational Risk Management
Passionate
Assertiveness
Excellence in Service
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