Lead Enterprise Management Architect (Observability, AIOPS, BMC TSOM, OpenSearch, Elastic/Splunk, VmWare)

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Lead Enterprise Management Architect at Mastercard in Pune – drive observability & AIOps.

Oversee platform architecture, guide design, and ensure security compliance in a high‑availability environment.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Enterprise Management Architect (Observability, AIOPS, BMC TSOM, OpenSearch, Elastic/Splunk, VmWare)Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Systems and Platform Architecture team is looking for a Lead Platform Architect to design and provide oversight for Platform solutions through all stages of the development life cycle from bid, concept through architecture, design, build, test and delivery into production.

Role

• Produce High Level Designs for Enterprise Management solutions.
• Maintain the technology roadmap EM Tools and technologies in line with end of support dates.
• Work closely with cross functional teams including Delivery, Engineering and Operations.
• Ensure that new solutions conform to policies and standards and meet defined non‑functional requirements for performance, scalability, availability, security and manageability.
• Identify, assess and communicate technical risks to the Business and Operations.
• Evaluate products for project and future usage and take responsibility for trialling new technologies.

All About You

Essential:

• Indepth knowledge of Observability and Monitoring technologies across Legacy Infrastructure, Cloud systems and en‑premise Containerised environments.
• Indepth knowledge of Interlink Software Systems Observability AIOPS tools
• Indepth knowledge of BMC TSOM and Patrol Agent Architecture
• Significant experience in a demanding, high availability environment
• Proven experience of delivering complex technical designs and architectures
• Ability to analyse systems and extract required information for delivery of complex integrations.
• Ability to present complex technical information to both a technical and non‑technical audience.
• Flexibility to take on new products, services, strategies and ways of working.
• A clear understanding of how non‑functional requirements such as performance and availability are delivered by a technology solution.

Desirable:

• Experience of of working with technical architecture for OpenSearch, Elastic, and Splunk.
• Experience with Integrating with Hypervisor REST APIs for Oracle and VMware Products
• Experience with working with NNMi for SNMPv3 devices.
• SNMPv3 Integration
• IT Security experience
• Understanding of Unix Shell languages
• Experience of setting up TLS Certificate solutions

The ideal candidate for this position should:

• Continually look at the market and competition to identify trends and new technologies that will benefit the company.
• Identify areas for continuous improvement and provide thoughtful and sustainable solutions.
• Be skilled at explaining technical problems succinctly and clearly.
• Be able to communicate your vision and roadmap effectively to a wide variety of stakeholders.
• Always look for potential solutions to solve problems

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.