Client Services Associate I

Interactive Brokers · Mumbai, IN · India

Join Interactive Brokers as a Client Services Associate and help global investors simplify market access. Earn competitive pay, bonuses, and enjoy free cafeteria, life insurance, and team building events.

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Join Interactive Brokers as a Client Services Associate and help global investors simplify market access.

Earn competitive pay, bonuses, and enjoy free cafeteria, life insurance, and team building events.

About the Company

Interactive Brokers Group, Inc. (NASDAQ: IBKR), a member of the S&P 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies.

For more than four decades, Interactive Brokers has focused on technology, automation, and innovation to provide clients worldwide with a sophisticated, unified platform to manage their investment portfolios. We serve individual investors, hedge funds, proprietary trading groups, financial advisors, and introducing brokers.

Our culture is driven by problem-solving, efficiency, and continuous improvement. We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive Brokers has consistently been recognized as a top broker by respected industry sources including Barron’s, Investopedia, Stockbrokers.com, and others.

Job Description and Responsibilities

Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

Respond to retail and professional clients' inquiries via inbound calls, email and online chat

Obtain a thorough knowledge of products offered by IB on various global exchanges

Assist clients with opening and funding accounts

Show clients how to use different features of the Trader Workstation

Explain margin requirements to clients

Investigate trade issues and order executions

Knowledge of securities regulations impact on customers

Qualifications

Education: University degree (Post Graduation/Bachelors) required

Excellent verbal and written communication skills in English.

Good quantitative/analytical skills

High level of MS Excel skills required

An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.

Company Benefits & Perks

Competitive salary package.

Performance based annual bonus ( cash and stocks ).

Group Medical & Life Insurance.

Modern offices with free amenities & fully stocked cafeterias.

Monthly food card & company paid snacks.

Hardship/shift allowance with company provided pickup & drop facility*

Attractive employee referral bonus.

Frequent company sponsored team building events and outings.

* Depending upon the shifts.

** The benefits package is subject to change at the management's discretion.

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