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ScotiaMcLeod Assistant Manager, Business Operations
mid · Other
Requisition ID: 267680
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.
Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.
At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.
INTRODUCTION
ScotiaMcLeod / Scotia Wealth Management is looking for an organized, detail-oriented and collaborative Assistant Manager, Business Operations to support the effective delivery of key business programs across the Wealth Management network. In this role, you will help administer important operational processes, support field management teams, and contribute to consistent, high-quality service across the business.
WHAT YOU’LL BE DOING
In this role you will:
- Support the day-to-day administration of key ScotiaMcLeod business operations, including compensation, reporting, policy administration and advisor transition processes.
- Provide guidance and operational support to Branch Management Teams, Regional Offices and internal partners.
- Prepare reporting, tracking and analysis to support Senior Sales Management and business stakeholders.
- Help identify process gaps, operational risks and opportunities to improve accuracy, efficiency and service delivery.
- Support business initiatives and ad hoc projects by gathering information, assessing impacts and escalating complex matters when needed.
- Respond to field inquiries and assist with policy clarification, data confirmation and operational issue resolution.
- Collaborate with HR Administration, Variable Compensation, Sales Management and other business partners to support effective execution of business activities.
DO YOU HAVE THE SKILLS?
- Experience in the securities or wealth management industry is an asset.
- Strong verbal and written communication skills, with the ability to work effectively with branch teams and internal partners.
- Excellent organization, time management and attention to detail.
- Ability to take initiative, work independently and meet deadlines in a fast-paced environment.
- Strong analytical mindset with the ability to review data, identify gaps and maintain data integrity.
- Collaborative team player with a strong client service mindset and professional work ethic.
- Proficiency in Microsoft Office applications, particularly Word and Excel.
WHAT’S IN IT FOR YOU
- Competitive Compensation and Benefits package including annual incentive plans, time off entitlements, Pension Plan, Employee Share Ownership Plan and favourable employee rates for employee banking
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
#SWM
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.