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Payments-Digital & Design-Product Delivery Manager-Vice President
senior · Other
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in JPM DIgital Banking, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.Job responsibilities
- Drive end-to-end market expansion product delivery from strategy and business case through driving for roadmap, execution, launch, and stabilization; define scope, success metrics, and go/no-go recommendations
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Define KPIs and provide concise executive reporting that surfaces progress, risks, issues, and mitigations early
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Manage a team of Product Delivery Managers, assign and prioritize work across initiatives, standardize ways of working, and ensure consistent delivery rigor and operating cadence at scale
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Working knowledge of market-entry regulatory/compliance domains
- Strong senior stakeholder management and executive-level written/verbal communication
- Proficient knowledge of the product development life cycle, design, and data analytics