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Associate UX Designer – Client Platform
mid · Technology / Software Development
Associate UX Designer – Client Platform
Wealth Management Platforms Purchase, New York
We are seeking an Associate UX Designer to join our Wealth Management Client UX team that supports self-directed and FA managed clients. In this role, you will help design data-rich experiences that give clients a clear picture of their portfolios and account data. You will also design analytics tools to give users a deeper understanding of their finances. You’ll contribute across the end-to-end product design lifecycle, partnering closely with UX leads, researchers, product owners, and engineers. You will be focused on translating business requirements into intuitive interfaces using components from our design system. This is a hands-on role responsible for user journeys, screen flows, wireframes, prototypes and high-fidelity designs.
This role is required to work in-office a minimum of 4 days a week to support teamwork and collaboration.
About Morgan Stanley
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.
Department Overview
In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals
Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of ten sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Digital Trading & Investing, Generative AI, UX Design & Research, Strategy & Execution, WM Platforms Risk, and the Chief Operating Office.
Morgan Stanley Wealth Management’s User Experience (UX) team designs digital experiences that help clients understand their finances, monitor investments, and act with confidence across Morgan Stanley and E*TRADE from Morgan Stanley platforms. We design for two primary audiences: clients and Financial Advisors, who guide clients through important financial milestones
We are a growing team of designers and researchers who bring an entrepreneurial mindset to a leading global financial firm. We use design thinking and a user-centered approach to solve real customer and business problems—often in complex, highly regulated environments. If you enjoy bringing clarity to complexity, focusing on the details, and building experiences that fit seamlessly into a large product ecosystem, we’d like to meet you.
What you’ll do in the role:
- Partner with the UX lead and cross-functional teams to deliver experiences that balance user needs, business objectives, and platform constraints
Partner with the UX lead and cross-functional teams to deliver experiences that balance user needs, business objectives, and platform constraints
- Translate complex business rules, edge cases, and user scenarios into simple screen flows and intuitive interface designs
Translate complex business rules, edge cases, and user scenarios into simple screen flows and intuitive interface designs
- Create and iterate on design artifacts including journey maps, task flows, wireframes, high-fidelity mockups, and interactive prototypes
Create and iterate on design artifacts including journey maps, task flows, wireframes, high-fidelity mockups, and interactive prototypes
- Design within an established ecosystem by leveraging existing interaction patterns and design system components to maintain consistency across products
Design within an established ecosystem by leveraging existing interaction patterns and design system components to maintain consistency across products
- Work closely with our research team to identify user pain-points and ideate ways to improve the product experience
Work closely with our research team to identify user pain-points and ideate ways to improve the product experience
- Deliver responsive/adaptive designs optimized for web and mobile, and collaborate with engineering to support accurate implementation (including specs and design QA)
Deliver responsive/adaptive designs optimized for web and mobile, and collaborate with engineering to support accurate implementation (including specs and design QA)
- Demonstrate strong attention to detail—creating a strong visual hierarchy with typography and layout, as well as considering error handling and empty states
Demonstrate strong attention to detail—creating a strong visual hierarchy with typography and layout, as well as considering error handling and empty states
- Advocate for inclusive design by aligning work to accessibility expectations (e.g., WCAG/ADA) and supporting usability for a wide range of user abilities
Advocate for inclusive design by aligning work to accessibility expectations (e.g., WCAG/ADA) and supporting usability for a wide range of user abilities
- Use company-approved AI tools to concept, iterate and quickly prototype workflows
Use company-approved AI tools to concept, iterate and quickly prototype workflows
- Ask thoughtful questions, seek feedback, and continuously grow design craft and product understanding
Ask thoughtful questions, seek feedback, and continuously grow design craft and product understanding
- Articulate the rationale behind your design decisions
Articulate the rationale behind your design decisions
- Champion design system thinking across multiple tabs and products over isolated page level interactions
Champion design system thinking across multiple tabs and products over isolated page level interactions
- Collaborate with UX designers on other teams to share ideas, provide feedback, align on common patterns
Collaborate with UX designers on other teams to share ideas, provide feedback, align on common patterns
Skills Required:
- You have an outstanding portfolio that demonstrates how you have created experiences that solved business and user needs
You have an outstanding portfolio that demonstrates how you have created experiences that solved business and user needs
- You’ve spent 2-5 years as a UX designer who was a key contributor to the success of products that have launched
You’ve spent 2-5 years as a UX designer who was a key contributor to the success of products that have launched
- You have a bachelor's degree in design or related field preferably, master’s degree a plus
You have a bachelor's degree in design or related field preferably, master’s degree a plus
- You have excellent skills in Figma
You have excellent skills in Figma
- You thrive in a collaborative, explorative environment and you value being on a diverse team to brainstorm and get feedback from within a large organization
You thrive in a collaborative, explorative environment and you value being on a diverse team to brainstorm and get feedback from within a large organization
- You practice active listening and contribute in-group situations, like brainstorms, audits, critiques, and whiteboard sessions
You practice active listening and contribute in-group situations, like brainstorms, audits, critiques, and whiteboard sessions
- You get excited by complex projects and can navigate a path forward when there is ambiguity
You get excited by complex projects and can navigate a path forward when there is ambiguity
- You ask questions to clarify your understanding of the business rules, use cases and end users
You ask questions to clarify your understanding of the business rules, use cases and end users
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit : https://www.morganstanley.com/people-opportunities/eeo .