Director, CIB Data Change and Enablement Lead

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Director, CIB Data Change and Enablement Lead

lead · Data Science & Analytics

Job Summary

• The CIB Data Change & Enablement Lead is responsible for designing, driving, and embedding CIB‑wide data literacy, change management that uplift data capabilities across all business and functional teams. This role supports the CIB Chief Data Office (CDO) in strengthening data culture, enhancing stakeholder engagement, enabling adoption of data standards and tooling, and ensuring consistent, transparent reporting across the CIB Data agenda.
• The role holder will lead the development and execution of CIB’s data literacy strategy, act as the secretariat of the Data Forums and cross‑segment engagement, and deliver a structured change management framework to support transformation initiatives. They will also shape and manage CIB’s Data Office communications strategy, ensuring alignment with Group Data objectives and clear visibility of progress to senior leadership.

Key Responsibilities

Strategy

• Shape and execute the CIB Data Literacy strategy to uplift data knowledge, behaviours, and capabilities across the franchise.
• Develop a CIB‑wide change and enablement roadmap supporting data‑related programmes, regulatory uplifts, and strategic transformation priorities.
• Support development of a unified communication strategy and narrative for the CIB CDO, ensuring alignment with Group Data and CIB leadership priorities.

Business

• Partner with the CIB CDO teams, Group Data teams operations, risk, and technology teams to drive awareness and adoption of data standards, policies, and governance practices.
• Lead preparation and coordination of CIB Data Forums, ensuring high‑quality content, alignment of priorities, and actionable outcomes.
• Support the CIB CDO, CIB Heads of Data, CIB CDO teams in managing and engaging stakeholders, aligned to the stakeholder / change management framework.

Processes

• Establish, maintain, and continuously improve a CIB‑wide change management framework covering stakeholder assessment, impact analysis, readiness planning, and adoption tracking.
• Create structured engagement processes to support roll‑out of new data capabilities, including metadata tools, lineage, quality dashboards, and process changes.
• Develop and maintain a communications calendar, stakeholder map & analysis, reporting cadence for CIB CDO updates, newsletters, and dashboards.

People & Talent

• Promote data literacy and data‑driven working culture through training, learning pathways, and community building (e.g., Data Champions, Communities of Practice).

Risk Management

• Ensure data‑related change activities incorporate risk, conduct, and regulatory considerations, including DQ issues, lineage completeness, and records management.
• Identify and escalate potential data adoption, operating model, or change‑related risks early and ensure mitigations are in place.

Governance

• Support governance reporting for CIB CDO, including progress dashboards, KPI tracking, and management updates.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CIB Chief Data Officer and CIB Data Leadership
• CIB Business Heads
• Group CDO teams
• Data Owners, Data Stewards, and Data Champions across CIB
• COO teams and business change teams
• Technology – Data & Analytics, Architecture, Engineering
• Risk, Conduct, Financial Crime & Conduct Risk (CFCR)

Our Ideal Candidate

•  8+ Years Change Management.
•  Bachelor’s degree in a relevant field such as Business, Data Management, Information Systems, Communications, or a related discipline.
•  Advanced degree (e.g., Master’s in Data Science, Business Administration, or Change Management) is advantageous but not mandatory.
•  Implementing structured change management frameworks, including stakeholder assessment, impact analysis, readiness planning, and adoption tracking.
•  Formal training or certification in recognised change methodologies (e.g., Prosci ADKAR, Kotter, Agile Change Management) is strongly preferred. 
•  Demonstrated experience leading data‑related transformation or cultural‑change programmes in complex, multi‑stakeholder environments.
•  Membership in professional bodies such as the Association of Change Management Professionals (ACMP), Project Management Institute (PMI), or relevant data governance associations is beneficial.
•  Certifications in one or more of the following are advantageous:
•  Change Management (e.g., Prosci, ACMP CCMP)
•  Project or Programme Management (e.g., PMP, PRINCE2, Agile/Scrum)
•  Data Governance/Data Management frameworks (e.g., DCAM, CDMP)
•  Highly proficient in written and spoken language, with the ability to craft compelling communications for diverse senior and operational audiences.

Role Specific Technical Competencies

• Change Management
• Stakeholder Management
• Content Strategy
• Business Partnering
• Analytical Thinking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

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