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Global L&D Assistant - Faculty COE
junior · Consulting
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Our Global Learning & Development (L&D) Faculty Centre of Excellence (Faculty CoE) is a key enabler of our firm's learning strategy, ensuring high-quality faculty are sourced, staffed, prepared, and supported across our global learning portfolio.
You will support the day-to-day coordination of faculty management activities across virtual, hybrid, and in-person learning programs by following established processes, maintaining accurate information, and coordinating with facilitators and stakeholders to ensure a consistent faculty experience.
Responsibilities
- Support sourcing and staffing of internal and external faculty for global learning programs
- Prepare faculty communications, briefing materials, and scheduling information
- Coordinate facilitator confirmations, calendars, and session readiness
- Maintain faculty databases, staffing trackers, and related documentation
- Support facilitator briefing activities and follow-up communications
- Collect and maintain facilitator feedback and other faculty information
- Escalate scheduling conflicts, risks, and exceptions promptly
- Support faculty management projects and other administrative activities as needed
What You'll Bring
- 1–3 years of relevant experience in coordination, operations, administration, learning support, or customer service
- Fluency in English (additional languages are a plus)
- Strong organizational skills and attention to detail
- Comfort using Microsoft Office and AI tools
- Ability to work across time zones as needed
- A service-oriented mindset and willingness to learn
Who You'll Work With
You will work closely with the Faculty CoE team, Learning Journey teams, regional L&D colleagues, internal and external facilitators, and other Global L&D stakeholders to support faculty management activities across BCG's global learning portfolio.
Additional info
You’re Good At
- Following established processes and checklists with high accuracy
- Organizing information and maintaining accurate records
- Communicating clearly and professionally with stakeholders
- Managing multiple tasks and deadlines reliably
- Building positive working relationships with colleagues and facilitators
- Learning new tools and processes quickly
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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