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Head of Customer Marketing
lead · Marketing
The Opportunity…
At Moët Hennessy, We Don't Just Create Exceptional Experiences – We Live Them.
For generations, our 27 Maisons, including Dom Pérignon, Veuve Clicquot, and Hennessy, have defined luxury. Now, it's your turn. Imagine a career fueled by passion and creativity, where you redefine what's possible. We seek individuals who thrive in collaborative environments, sharing our love for craftsmanship, elegance, and integrity. We celebrate diversity and the pursuit of excellence.
The Head of Customer Marketing is a high-impact leadership position where you will strategically design and implement a scalable, best-in-class customer marketing capability. You'll serve as the vital link between Brand Marketing and Sales, translating our powerful brand strategies into dynamic customer and consumer experiences that drive significant commercial value. We're looking for a leader who will define customer marketing excellence, continually optimize our team's structure, and advance our capabilities in business intelligence and experiential marketing.
This role sets the standard for Customer Marketing excellence, defining ways of working, governance, and performance frameworks. You will optimize team structure and synergize customer marketing across On-Trade and Off-Trade channels, driving market activation programs that deliver commercial excellence while building new capabilities in business intelligence, commercial analytics, and experiential marketing. Ultimately, you will deliver on Moët Hennessy's customer promise: to be our customers' most valued partner.