Key Account Manager

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Key Account Manager

senior · Sales & Business Development

Customer Planning, Forecasting and P&L management to Duty Free Pacific Customers across Australia/New Zealand | Make a meaningful difference driving the global travel retail agenda | Global company | Barangaroo Office 

We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We hold one of the most prestigious and comprehensive brand portfolios in the industry with premium brands including: Absolut vodka, The Glenlivet Scotch whisky, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur and Mumm and Perrier-Jouët champagnes. 

The Opportunity  

This is an opportunity to join Pernod Ricard’s Global Travel Retail team. The Key Account Manager is responsible for building and achieving budgeted annual trading objectives; JBP planning & customer relationship management. 

This is a key role which will utilise your commercial skills, category insights, analytical, forecasting, financial acumen, and customer management to maximise the promotional and sales strategy to achieve budgeted and agreed monthly targets. 

This is an important sales management role with meaningful impact on the Pernod Ricard business - It is an excellent role for someone looking for another opportunity within the Global Travel Retail space.  

Tasks & Responsibilities 

• Delivery of the Pernod Ricard Global Travel Retail P&L to achieve Volume, Gross Sales, Net Sales, Contributive Margin and CAAP targets 

• Provision of regular, accurate sales forecasts at product level to assist with all aspects of business performance analysis, specifically to assist demand planning and import planning 

• Management of customer relationships at all levels including coordination of regular WIPs/catch ups, promotional planning that meets budgeted KPI’s, submitting new products for ranging as well as JBP Planning 

• Manage a team of contracted Brand Consultants in airports by providing relevant product knowledge across key brands 

What you will bring to the role 

As well as having an impressive blend of entrepreneurial spirit, mutual trust, and ethical commitment, you will also bring: 

• Proven account management experience, specifically within global travel retail 

• Experience with sales planning tools, pricing, negotiation, revenue growth management and leveraging AI 

• Strong relationship management skills with a natural ability to influence and negotiate 

• Strong commercial acumen with a commitment and drive to meet or exceed targets 

• Passion and knowledge of champagne and spirits industry; Alcohol category experience highly desired 

• Have the ability to travel frequently to visit Customers and Airports 

• International experience and global market understanding highly desired due to the nature of our global customer group 

Conviviality: the Pernod Ricard Way 

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendship, and fun. Conviviality is energy, spirit and charisma, and is a core philosophy around how we live and work at Pernod Ricard.    

Guided by our four core values; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!  

We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviours, and it’s what brings our culture to life.  

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid option with flexibility to work remotely 2 days a week. 

Our mix of benefits 

Product allowance | Employee Assistance Program | Generous parental leave policy | Office drinks & events | Inclusive culture ERG | 

Joining and contributing to an Inclusive workplace 

As Créateurs de Convivialité, we are committed to better reflect the richness of our society, the marketplace, and communities in which we operate. We believe that it is the best way to build effective teams, understand our consumers by market and sustainably grow our business. 

Pernod Ricard is part of Forbes World’s Best Employers and has been recognized by Equileap among the top 100 Employers for Gender Equality. As a skills-based organization, we ensure fair processes and equal opportunities for all candidates and team members by assessing your skills against role expectations. We recognize that some of you might need extra support with your application, require accommodations or special arrangements for your interview, if this is the case, please contact us, we would be delighted to support you and welcome your application. 

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